Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Courtney Jones

Roanoke,VA

Summary

Compassionate Residential Care Specialist with background in providing top-tier care to diverse population groups. Strengths lie in crisis management, conflict resolution, and development of personalized care plans. Notable for fostering positive relationships with residents while ensuring all needs are met. Significant impact made through consistent delivery of quality service and patient advocacy in previous roles.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Residential Care Specialist

The Lampstand
Roanoke, VA
02.2024 - Current

Provide support and guidance to teens in a residential care setting.
Develop and implement individualized care plans to promote personal growth and emotional well-being.
Collaborate with a multidisciplinary team to ensure the safety and well-being of residents.
Facilitate group activities that foster teamwork, and social skills.

Intake Specialist

Good Samaritan Hospice and Palliative Care
Roanoke, VA
11.2022 - 01.2024

Conducted initial assessments and intake interviews for patients and families.
Coordinated care plans with healthcare professionals to ensure comprehensive support.
Provided resources and education to families regarding hospice services and support options.
Maintained accurate documentation and compliance with healthcare regulations.

Medical Assistant

Heart of Virginia Cardiology
Roanoke, VA
04.2016 - 11.2022

Assisted healthcare providers with patient examinations and procedures.
Managed patient records and scheduling, ensuring efficient office operations.
Provided patient education on cardiovascular health and wellness.
Administered basic medical tests, and monitored patient vital signs.

Education

Bachelor of Science - Psychology

Liberty University
Lynchburg, VA
12-2024

High School Diploma -

Roanoke Valley Christian Schools
Roanoke
06-1996

Skills

Teen advocate, CPR/First Aid certified, ACLS certified, strong critical thinking skills, excellent interpersonal skills, attention to detail, case management

Affiliations

Catawba Valley Baptist Church: Youth leader 2022-present
Team Member-Guatemala Missions Trip, Catawba Valley Baptist Church July 2023


Certification

CPR & First Aid Certified, Active 2016 - Present
ACLS Certified, Active 2016 - Present

Timeline

Residential Care Specialist

The Lampstand
02.2024 - Current

Intake Specialist

Good Samaritan Hospice and Palliative Care
11.2022 - 01.2024

Medical Assistant

Heart of Virginia Cardiology
04.2016 - 11.2022

Bachelor of Science - Psychology

Liberty University

High School Diploma -

Roanoke Valley Christian Schools
Courtney Jones