Courtney Jones
Independence,MO
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Amazon Delivery Driver
Three Trails Delivery LLC
Blue Springs, MO
02.2023 - Current
- Delivered packages efficiently to ensure timely arrivals and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
Warehouse Associate
Post Press Specialties
Independence, MO
08.2022 - 02.2023
- Operated pallet jacks to efficiently move materials within warehouse environment.
- Conducted quality inspections on incoming and outgoing shipments to maintain product integrity.
Amazon Delivery Driver
Three Trails Delivery
Blue Springs, MO
10.2021 - 08.2022
- Delivered packages efficiently to ensure timely arrivals and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
Front Desk Receptionist/Office Assistant
HEARTLAND MEDICAL CARE
Independence, MO
01.2016 - 10.2021
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Provided exceptional customer service by addressing patient inquiries and concerns efficiently.
- Maintained accurate patient records and updated information in electronic health systems.
- Assisted medical staff with administrative tasks, enhancing overall operational efficiency.
- Trained new employees on office procedures, fostering a collaborative environment and knowledge sharing.
- Managed office operations, ensuring efficient workflow and adherence to company policies.
Server/Waiter
Olive Garden
Independence, MO
09.2015 - 01.2016
- Delivered exceptional customer service to enhance dining experience and foster guest loyalty.
- Managed multiple tables efficiently while maintaining attention to detail and ensuring guest satisfaction.
Shift Lead Manager
Jimmy Johns
Harrisonville, MO
07.2013 - 09.2015
- Supervised team members during shifts, ensuring efficient service and adherence to quality standards.
- Managed inventory levels, placing orders to maintain stock availability and reduce waste.
- Trained new employees on operational procedures, enhancing team performance and service consistency.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Some College - General Studies
Longview
Lees Summit, MO10.2010
High school diploma - undefined
Holden High School
Holden, MO05.2010
Skills
- Restaurant Experience
- Teamwork and collaboration
- Positive attitude
- Customer service
- Office management
- Organizational skills
- Attention to detail
- Problem-solving skills
- Work delegation
- Office administration
- Computer Skills
- Phone etiquette (5 years), Multi-line phone systems (5 years)
Certification
Warehouse Certificate
Timeline
Amazon Delivery Driver
Three Trails Delivery LLC
02.2023 - Current
Warehouse Associate
Post Press Specialties
08.2022 - 02.2023
Amazon Delivery Driver
Three Trails Delivery
10.2021 - 08.2022
Front Desk Receptionist/Office Assistant
HEARTLAND MEDICAL CARE
01.2016 - 10.2021
Server/Waiter
Olive Garden
09.2015 - 01.2016
Shift Lead Manager
Jimmy Johns
07.2013 - 09.2015
High school diploma - undefined
Holden High School
Some College - General Studies
Longview