COURTNEY KING
Mount Enterprise,US
Summary
I'm a highly focused professional with over 10 years of managerial experience in the restaurant,resale,and retail industries with a dynamic work ethic. I'm responsible and always hungry to learn new and exciting things. Ive worked in the restaurant business for years, I have experience in the nursing field as a nursing assistant, and I'm also certified as a personal trainer as well as a licensed insurance agent. I'm willing to continue my education to get the best career so that I can support my family. I'll always make sure I get the job done because I've always been a real go-getter with a lot of hustle and knowledge, that's reliable, self-motivated, and eager to go above and beyond to improve guest satisfaction and comfort.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager
Hospice of East Texas
Tyler, US
01.2024 - Current
- Improved sales, management, and operations performance by identifying and focusing on areas that needed improvement
- Was in charge of automating office operations, managing client correspondence, and keeping track of records
- Dealt with customer service issues as they arose
- Day-to-day operations, sales, and activities were all under my supervision
Life Agent
Primerica
Duluth, US
03.2023 - 08.2024
- Assessed existing coverage and aligned new products and services with long-term goals to determine financial needs
- Upsold additional products and services after determining the needs and requirements of the customer
- Approached potential clients using direct marketing strategies such as mailings and phone contracts, which increase in sales
- Maintained a consistent, positive attitude toward customers, peers, and other employees even in high-stress situations
- Worked to accommodate new and different insurance requests, as well as investigate new value opportunities to improve the reputation of the insurance agency
Operating Partner
GVCS
Lufkin, US
06.2012 - 04.2024
- Managed a team by delegating daily assignments and prioritizing tasks
- Managed inventory daily, weekly, and monthly
- Kept an eye on things
- Managed a restaurant
- Hired and mentored all new employees, as well as demonstrating the most effective ways to serve guests
- Provided training and mentoring to newly hired employees in order to ensure that they understood their job responsibilities and expectations
- Oversaw the crew's activities, ensuring that tasks were completed on time
- Managed schedule for entire crew
Education
High School -
Henderson High School
Henderson, TX05-2011
Paralegal -
Online
TXNursing Assistance -
Caring Heart Training Center, LLC
Health and Fitness -
Issa
Skills
- Training and mentoring
- Guest experiences
- Team development
- Facilities management
- Food safety
- Diligent
- Documentation
- Efficient
- Detail oriented
- Leadership
- Coaching and mentorship
- Decision-making
- Revenue generation and management
- Company policies
- Inventory and supply
- Cleaning/sanitation processes
- Customer service
- Employee training
- Inventory management
- Employee onboarding
- Staff management
- Policy and procedure development
- Recruiting and interviewing
- Staff training and development
- Project planning
- Schedule preparation
- Policy implementation
- Team leadership
- Time management
- Conflict resolution
- Goal setting
- Safety procedures
Certification
- First Aid/CPR/AED
- Personal training
- Nursing Assistance
- Certified Food safety Manager
- Licensed Life Agent
Timeline
Manager
Hospice of East Texas
01.2024 - Current
Life Agent
Primerica
03.2023 - 08.2024
Operating Partner
GVCS
06.2012 - 04.2024
High School -
Henderson High School
Paralegal -
Online
Nursing Assistance -
Caring Heart Training Center, LLC
Health and Fitness -
Issa