Courtney Knaub
York,PA
Summary
Compassionate healthcare professional specializing in medication administration and safety compliance. Advocates for client needs while ensuring adherence to health regulations. Experienced in program coordination and team supervision, emphasizing conflict resolution and crisis intervention. Delivers personalized care that enhances client independence and quality of life.
Overview
14
14
years of professional experience
5
5
Certifications
Work History
Direct Support Professional/Residential Supervisor
The Shadowfax Corporation
York, PA
07.2018 - 02.2026
- Monitored medication administration to ensure accurate compliance with health regulations.
- Supervised daily operations of residential programs and ensured compliance with standards.
- Coordinated staff schedules and managed team assignments for optimal workflow.
- Confirmed that residents and staff members observed safety procedures and conducted inspections to identify and resolve dangerous issues.
- Documented client progress and behaviors in compliance with company standards.
- Collaborated with healthcare professionals to develop personalized care plans.
- Advocated for clients' needs during team meetings and service planning sessions.
Therapeutic Support Staff
True North Wellness Services
Hanover, Pennsylvania
11.2017 - 07.2018
- Provided direct support in therapeutic activities and daily living skills to enhance client independence.
- Implemented crisis intervention techniques to effectively de-escalate disruptive behaviors.
- Collaborated with multidisciplinary teams to create tailored treatment plans for clients.
- Monitored client behavior, reported changes, and ensured appropriate action was taken.
- Documented client progress and maintained records in compliance with established standards.
- Maintained a safe environment through active supervision during activities and outings.
- Adhered to confidentiality policies while discussing sensitive client information.
Camp Counselor/ After School Aid
The Arc of York County
York, Pennsylvania
06.2012 - 06.2018
- Supervised daily activities for campers in a safe, engaging environment.
- Monitored camper behavior and implemented conflict resolution strategies effectively.
- Coordinated and led group activities for campers and counselors.
- Facilitated recreational programs to promote social interaction among participants.
- Communicated regularly with parents about camper progress and needs during sessions.
- Provided support to individuals with developmental disabilities to enhance daily living skills.
Direct Support Professional/Program Manager of Residential Services
The Shadowfax Corporation
York, Pennsylvania
06.2016 - 10.2017
- Trained new staff on best practices in client care and safety protocols.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Collaborated with healthcare professionals to ensure optimal support services.
- Accompanied individuals on outings to promote independence and integration into the community.
- Followed care plan and directions to administer medications.
Direct Support Professional
Penn-Mar Human Services
Glen Rock, Pennsylvania
06.2016 - 06.2017
- Provided individualized support to clients with developmental disabilities daily.
- Assisted clients in daily living activities, including personal hygiene and meal preparation.
- Advocated for clients' needs during team meetings and service planning sessions.
- Coordinated recreational activities to enhance social skills and community engagement.
- Documented client progress and behaviors in compliance with company standards.
Education
Bachelor of Science - Multidisciplinary- Applied Disability Studies
Millersville University of Pennsylvania
Millersville, PA05-2017
Master of Science - Health Administration
Capella University
Virtual Skills
- Medication administration
- Care plan development
- First Aid/CPR Certified
- Program coordination
- Conflict resolution
- Supervision skills
- Self-Directed
- Supervision and leadership
Certification
CPR and First Aid Certified
Timeline
Direct Support Professional/Residential Supervisor
The Shadowfax Corporation
07.2018 - 02.2026
Therapeutic Support Staff
True North Wellness Services
11.2017 - 07.2018
Direct Support Professional/Program Manager of Residential Services
The Shadowfax Corporation
06.2016 - 10.2017
Direct Support Professional
Penn-Mar Human Services
06.2016 - 06.2017
Camp Counselor/ After School Aid
The Arc of York County
06.2012 - 06.2018
Bachelor of Science - Multidisciplinary- Applied Disability Studies
Millersville University of Pennsylvania
Master of Science - Health Administration
Capella University