Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Courtney Kucera

Oconto,WI

Summary

Committed and adept at motivating teams for the purpose of serving client and community needs. Qualified for a new role where my dedication to give back to the community serves in a more wholistic way. Eager to use acquired skills to join a team dedicated to help individuals and families achieve life changing dreams.

Overview

4
4
years of professional experience

Work History

Assistant Deli Manager

Skogen's Festival Foods
04.2023 - Current



  • Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
  • Integrated service and team management strategies to boost business success.
  • Educated and motivated staff to achieve growth and development with challenging objectives in fast-paced culinary environments.


Restaurant Manager and Sole Proprietor

Cream City Country Club
11.2019 - 02.2023
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Motivated staff to perform at peak efficiency and quality through coaching opportunities.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Handled customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

Associate of Science - Practical Nursing

Northeast Wisconsin Technical College
Green Bay, WI
12.2016

Bachelor of Science - Psychology

University of Wisconsin - La Crosse
La Crosse, WI
05.2013

Skills

  • Project Management
  • Teamwork and Collaboration
  • Team Direction
  • Active Listening
  • Professional Relationships
  • Budget, Profit and Loss
  • Customer Service
  • Performance Monitoring

Additional Information

References available upon request.

Timeline

Assistant Deli Manager

Skogen's Festival Foods
04.2023 - Current

Restaurant Manager and Sole Proprietor

Cream City Country Club
11.2019 - 02.2023

Associate of Science - Practical Nursing

Northeast Wisconsin Technical College

Bachelor of Science - Psychology

University of Wisconsin - La Crosse

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Courtney Kucera