Courtney Lange
Middleton,WI
Summary
Resourceful Medical Office Manager known for high productivity and efficient task completion. Skilled in patient scheduling, records management, and billing processes. Excel in communication, leadership, and problem-solving to enhance office operations and patient care. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company.
Overview
10
10
years of professional experience
Work History
Office Manager
Madison Chiropractic Center
Madison , WI
2023.09 - Current
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Monitored inventory levels of supplies necessary for daily operations of the office.
- Managed accounts receivable for the practice, ensuring timely payments from insurance companies and patients.
Finance/Cash Associate
Exact Sciences Lab
Madison, WI , WI
2019.10 - 2023.04
- Efficient, critical thinker.
- Responsible for daily processing and posting of payments received from payers and patients.
- Research missing information related to payments, including outreach to payers to identify patient(s) payments
- Identify issues with billing, coding, and reimbursement related to payments and communicate these to supervisor/leads.
- Efficiently and accurately post a high volume of patient, insurance, and/or Medicare payments, both electronically and manually.
Chiropractic Technician/Receptionist
Bakke Chiropractic
Deforest , WI
2018.10 - 2019.10
- Greet patients that come into the clinic to be seen.
- Help patients fill out correct paperwork, verify insurance, process copays, as well as scheduling appointments face-to-face and over the phone.
- Process x-rays, help doctors with vital signs, while possessing knowledge in insurance terminology and insurance claims.
Certified Nursing Assistant
Maplewood of Sauk Prairie
Sauk City , WI
2014.08 - 2018.11
- Provide basic care to residents, as well as assist them in daily activities of living
- Communicate effectively with other aids and nurses on each unit
- Work as team to ensure proper care of residents as well as assisting nurses with vital signs and medical charting.
Education
Bachelor of Science - Healthcare Administration and Management
Colorado State Global University
Aurora, CO11.2021
Associates - applied science, Medical Administrative Professional
Madison Area Technical College
Madison, WI2019
Skills
- Organized, dependable administrative professional
- Proficient in Microsoft Office, Word, and Excel applications. Also in EPIC and billing codes.
- Work independently or in a team setting.
- Knowledge in healthcare insurance and claims.
- Financial Revenue
- Correspondence Writing
- Accounts Payable and Accounts Receivable
- Data Entry
- Medical Records Security
- Office Management
- Scheduling and calendar management
- Billing Processes
- Strong Work Ethic
- Attention to Detail
Timeline
Office Manager
Madison Chiropractic Center
2023.09 - Current
Finance/Cash Associate
Exact Sciences Lab
2019.10 - 2023.04
Chiropractic Technician/Receptionist
Bakke Chiropractic
2018.10 - 2019.10
Certified Nursing Assistant
Maplewood of Sauk Prairie
2014.08 - 2018.11
Bachelor of Science - Healthcare Administration and Management
Colorado State Global University
Associates - applied science, Medical Administrative Professional
Madison Area Technical College
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