Courtney Legree
Armada
Summary
Dynamic operations leader with a proven track record at Amazon, excelling in strategic goal setting and team development. Expertise in operations management and employee relations, driving a 23% sales increase through innovative training programs. Committed to fostering collaboration and enhancing performance across departments.
Overview
20
20
years of professional experience
Work History
Area Manager of Operations
Amazon
Detroit
01.2023 - Current
- Developed comprehensive reports on operational performance, providing insights to senior management for informed decision-making.
- Monitored performance metrics, including production rates, inventory control, and quality assurance.
- Established strategic goals and objectives, monitoring progress against defined targets.
- Facilitated regular meetings with department heads to review performance indicators and address concerns.
- Fostered interdepartmental communication, enhancing collaboration to streamline operations and effectively resolve issues.
- Collaborated with managers to formulate plans for new initiatives and projects.
- Conducted safety audits, identifying compliance gaps and implementing corrective actions to align with company standards.
- Trained staff on updated procedures related to specific job functions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
District Sales Manager
Coca Cola
Fort Myers
01.2014 - 12.2022
- Oversaw regional and local sales managers, driving alignment and collaboration across teams.
- Planned and directed staffing, training, and performance evaluations to optimize sales and service programs.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Determine price schedules and discount rates.
- Review operational records and reports to project sales and determine profitability.
- Monitor customer preferences to determine focus of sales efforts.
- Resolve customer complaints regarding sales and service.
- Confer with other supervisors to coordinate operations and activities within or between departments.
- Recommended and executed personnel actions to strengthen team capabilities and enhance overall performance.
Center Manager/ Corporate Trainer
Lifestyle Lift
Fort Myers
04.2008 - 01.2014
- Planned and tracked monthly, quarterly, and fiscal goals to achieve targets.
- Achieved status as the top center with consistent fiscal growth for three years.
- Oversaw practice operations to ensure efficient delivery of services.
- Managed operations including HR, financials, and physical resources to support organizational objectives.
- Contributed to strategic operational planning at the facility level.
- Developed Department's first incentive performance plan which motivated staff and resulted in a 23% increase in sales
- Demonstrated ability to leverage systems effectively to enhance profit potential.
Human Resources Manager
Lifestyle Lift
Troy
09.2005 - 04.2008
- Administered benefits for 600 benefit-eligible employees, ensuring accurate enrollment and communication of programs.
- Reviewed federal and state laws to confirm and enforce company compliance.
- Responded to inquiries from employees and management regarding new hire processes and employee relation issues, enhancing support and understanding.
- Worked with HR advisors and HR representatives on establishing consistent hiring practices.
- Created and managed more than 600 confidential personnel records.
- Led a weekly open enrollment question and answer session with employees on benefit program updates.
- Facilitated monthly strategy meetings to strengthen workplace relationships and foster a positive work environment.
Education
MBA - Management/Human Resources
Amberton University
Texas City, TX12-2016
Bachelor of Science - Human Resources Management
Rochester College
Michigan12-2005
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Skills
- Operations management
- Project management
- Payroll management
- Talent acquisition
- Employee training
- New hire orientation
- Employee relations
- Team development
- Financial acumen
- Integrity and ethics
- Interpersonal skills
Skills Highlights
- Operations Management
- Recruiting
- Hiring and retention
- Personal and professional Integrity
- Compensation/payroll
- Training and development
- Financial aptitude
- Employee relations
- Relationship and team building
- New hire orientation
- Exceptional interpersonal skills
Timeline
Area Manager of Operations
Amazon
01.2023 - Current
District Sales Manager
Coca Cola
01.2014 - 12.2022
Center Manager/ Corporate Trainer
Lifestyle Lift
04.2008 - 01.2014
Human Resources Manager
Lifestyle Lift
09.2005 - 04.2008
MBA - Management/Human Resources
Amberton University
Bachelor of Science - Human Resources Management
Rochester College