Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Love

Jacksonville,Florida

Summary

Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Customer-oriented with a strong history of having high-performance to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Successful at keeping callers calm and gathering required information to support police and other first responder actions.

Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.

Overview

21
21
years of professional experience

Work History

Emergency Dispatcher

ADT Security Services
02.2006 - Current


  • Improved response times by prioritizing and efficiently managing emergency calls.
  • Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Participated in ongoing professional development opportunities to stay current on best practices in emergency communications and technology advancements.

Line Assembler

Bacardi Bottling Corporation-Jacksonville
06.2005 - 10.2005

Accurately and efficiently assembling parts to create finished products.

  • Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
  • Met daily quotas consistently by always working hard and efficiently with little downtime.
  • Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.

Early Childhood Educator

Exceptional Day Care & The Arts
06.2003 - 06.2005
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Boosted children''s social skills development through group projects and collaborative games.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Communicated with parents and other staff about student progress.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.

Education

Bachelor of Arts - Human Resources

Florida State College At Jacksonville
Jacksonville, FL
05.2025

Associate of Arts -

Florida State College At Jacksonville
Jacksonville, FL
12.2019

High School Diploma -

Andrew Jackson High School
Jacksonville, FL
06.2003

Skills

  • Customer service-oriented
  • Quality assurance
  • Process improvements
  • Type 60-70 words per minute
  • Situational Awareness
  • Information documentation
  • Information Gathering
  • Telecommunications
  • Teamwork and Collaboration

Timeline

Emergency Dispatcher

ADT Security Services
02.2006 - Current

Line Assembler

Bacardi Bottling Corporation-Jacksonville
06.2005 - 10.2005

Early Childhood Educator

Exceptional Day Care & The Arts
06.2003 - 06.2005

Bachelor of Arts - Human Resources

Florida State College At Jacksonville

Associate of Arts -

Florida State College At Jacksonville

High School Diploma -

Andrew Jackson High School
Courtney Love