Courtney Lowe
St. Louis,MO
Summary
Highly-qualified Housekeeping Supervisor offering 5 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures, and health and safety regulations. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Housekeeping Supervisor position in hospitality environment. Ready to help team achieve company goals.
Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations.
Overview
19
19
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification
Work History
Housekeeper
Sodexo USA
St. Louis, MT
10.2025 - Current
- Maintained cleanliness and sanitation in assigned areas following safety protocols.
- Operated cleaning equipment, including vacuums and floor scrubbers effectively.
- Restocked supplies and ensured availability of cleaning materials as needed.
- Inspected rooms for cleanliness and reported maintenance issues promptly.
- Adhered to Sodexo's standards for hygiene and infection control practices consistently.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Assisted in training new staff on proper cleaning procedures and safety measures.
Housekeeping Supervisor
Barnes Jewish Hospital
St. Louis, MO
02.2024 - 09.2025
- Im in charge of several areas in hospital. I make sure employees are on task with their day to day operations of keeping the hospital clean up to Periop Standards.
- I also make bi weekly schedules for my employees.
- Having Huddles every day before shift begins.
- Letting all my employees of important information and also quizzing them on our main core values for the hospital.
- Making sure patients are getting the proper cleaning with their room if it is a daily cleaning.
- I'm also in charge of the OR area.
- Making sure it is up to Periop standard after every operation.
- I do daily inspections for OR for Terminal and daily cleaning.
Operational Supervisor/housekeeping Supervisor
aloft hotel
St. Louis, MO
01.2023 - 02.2024
- Inspects all assigned and public areas to ensure furnishings, equipment, linens etc. are clean. are and in good repair.
- Provides efficient and objective feedback to room attendants to drive and efficiency and quality within the housekeeping department.
- Ensures that all associates have proper supplies, equipment and uniform including nametag and designated PPE.
- Train associates on safety standards and enforce those standards on a consistent basis.
- Identifies associates engaging in unsafe behavior and retain them appropriately.
- Completes accident investigations and take stapes to prevent future accidents....
- Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning.
- Performs opening and closing of shifts.
- Verifies and updates status of discrepant rooms throughout the shift.
- Notifies maintenance department of maintenance.
- Monitor cleaning.
- Available to work nights, weekends, and holidays as needed.
- Other duties as assigned.
Front Desk Supervisor
Le Méridien St. Louis Clayton
St. Louis, MO
02.2022 - 01.2023
- Assisting management in hiring, scheduling, evaluating, Counseling, discipling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certification.
- Following all company policies and procedure; ensure uniform and personal appearance are clean and professional; maintaining confidentiality of proprietary information.
- Anticipate and address guest service needs.
- Speak with other using clear and professional language; prepare and review written documents accurately and completely; answers telephones using appropriate etiquette.
Assistant Housekeeping Supervisor/Operational Supervisor Front Desk
Aloft Hotels
St. Louis Cortex, MO
08.2021 - 01.2022
- Inspects all assigned and public areas to ensure furnishings, equipment, linens etc. are clean. are and in good repair.
- Provides efficient and objective feedback to room attendants to drive and efficiency and quality within the housekeeping department.
- Ensures that all associates have proper supplies, equipment and uniform including nametag and designated PPE.
- Train associates on safety standards and enforce those standards on a consistent basis.
- Identifies associates engaging in unsafe behavior and retain them appropriately.
- Completes accident investigations and take stapes to prevent future accidents....
- Performs all housekeeping duties necessary, including making beds, vacuuming and cleaning.
- Performs opening and closing of shifts.
- Verifies and updates status of discrepant rooms throughout the shift.
- Notifies maintenance department of maintenance.
- Monitor cleaning.
- Available to work nights, weekends, and holidays as needed.
- Other duties as assigned.
Front Desk Agent/Night Auditor
Aloft hotels
St. Louis, MO
09.2020 - 01.2022
- I assist guest with all Checkins.
- Processing credit card for guest stay.
- Assisting guest with finding attraction, jobs and local events.
- Making sure all request are made upon request.
- Making reservation for future guest.
- Scheduling shuttle runs for all guest that need Transportation.
- Processing Advanced Deposits for guest who made reservations with a third party.
- LATER BECAME A OVER NIGHT HOUSE MAN DUE TO COVID 19.
- Keep the hotel in safe and clean environment.
- Making sure all guest request are met.
- Cleaning bathroom and sitting areas.
- Vacuuming.
- Sanitizing.
- Making sure outside of hotel is free of trash.
- Using safety requirements everyday.
- Also run night audit.
- Processing all cash, credit and debit for the day.
- Making sure all guest are in right rooms.
- Making all rooms are clean in system.
- Checking with Valet to make sure cars and keys are in the right place.
- Making sure money has been posted with all third party paying guest.
- Making sure all guest ARE SAFE AND SECURED ALL THRU THE NIGHT.
Front Desk/Houseman
Residence Inn by Marriott
St. Louis, MO
05.2019 - 06.2020
- I assist guest with all Checkins.
- Processing credit card for guest stay.
- Assisting guest with finding attraction, jobs and local events.
- Making sure all request are made upon request.
- Making reservation for future guest.
- Scheduling shuttle runs for all guest that need Transportation.
- Processing Advanced Deposits for guest who made reservations with a third party.
- LATER BECAME A OVER NIGHT HOUSE MAN DUE TO COVID 19.
- Keep the hotel in safe and clean environment.
- Making sure all guest request are met.
- Cleaning bathroom and sitting areas.
- Vacuuming.
- Sanitizing.
- Making sure outside of hotel is free of trash.
- Using safety requirements everyday.
Infant/Toddler Teacher
Arch Kids Academy
St. Louis, MO
02.2019 - 05.2019
- I instruct children in activities designed to promote social and emotional skills.
- Executed daily operations such as hand washing... teaching manners.
- Successfully handled potty training.
Two-Year Old
Early Explorer Child Development Academy
St. Louis, MO
02.2016 - 02.2018
- I instruct children in activities designed to promote social and emotional.
- Executed daily operations such as hand washing... teaching manners.
- Successfully handled potty training.
- Completing Weekly Lesson Plans.
- Taking Anedotal notes when child reaches milestones.
Infant Toddler Specialist
Children Choice Academy
St. Louis, MO
08.2014 - 02.2016
- In Charge of the INFANT AND TODDLER ROOM.
- SUPERVISED 4 OTHER TEACHERS.
- MAKING SURE ALL REQUIREMENTS WERE MET BY THE STATE DAILY...
- ORGANIZING AND PARTICIPATING IN CLASSROOM ACTIVITIES.
- KEEPING A SAFE AND CLEAN ENVIRONMENT.
Cashier
walmart
St. Louis, MO
08.2012 - 06.2014
- Issue receipts refunds, and changed due back...
- Stocked and put back items.
- Executed daily operations counting down drawer before and after a shift.
- Requesting information and assistance using paging system...
Front Office Agent
Courtyard by Marriott
St. Louis, MO
02.2007 - 01.2009
- I assisted Guest with normal check in.
- Making sure all request were made by guest were taken care upon check in.
- Making reservations for future guest.
- Keeping A safe and clean DIVORCEMENT for guest.
- Managing clean and uncleaned room for housekeeping purpose.
- Counting down the drawer before and after shift....
Education
general studies -
Hazelwood East High School
St. Louis, MOSkills
- Infant Care
- Data Entry
- Retail Sales
- Industrial Cleaning
- Custodial Experience
- Phone Etiquette
- Medical Records
- Residential Cleaning
- Team Development
- Medical Coding
- POS
- Office Manager Experience
- Janitorial Experience
- Detailing
- Floor Care
- SharePoint
- Senior Care
- Microsoft Word
- Quality Control
- Microsoft Excel
- Sanitation
- Toddler Care
- Reception
- Child Care
- Microsoft Office
- Communication Skills
- Leadership
- Meal Preparation
- Filing
- Experience with Children
- Environmental Services
- Microsoft Outlook
- Laundry
- Front Office
- Restaurant Experience
- Mentoring
- Computer Skills
- Night Audit
- Microsoft PowerPoint
- CPR
- Time Management
- Organizational Skills
- Resident's Rights
- Commercial Cleaning
- Front Desk
- Billing
- Teaching
- Training
- Management
- Computer Literacy
- Customer Service
- Cash Handling
- Guest Service
- Team Management
- Employee Orientation
- Employment & Labor Law
- Microsoft Access
- Cleaning techniques
- Safety training
Certification
- CPR Certification, 06/23
- First Aid Certification, 06/23
- Driver's License, 06/23 to 11/27
- Janitorial Custodial Certification, 06/23
- Certified Environmental Services Executive (CESE), 06/23
- Pallet Jack Certification, 06/23
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Housekeeper
Sodexo USA
10.2025 - Current
Housekeeping Supervisor
Barnes Jewish Hospital
02.2024 - 09.2025
Operational Supervisor/housekeeping Supervisor
aloft hotel
01.2023 - 02.2024
Front Desk Supervisor
Le Méridien St. Louis Clayton
02.2022 - 01.2023
Assistant Housekeeping Supervisor/Operational Supervisor Front Desk
Aloft Hotels
08.2021 - 01.2022
Front Desk Agent/Night Auditor
Aloft hotels
09.2020 - 01.2022
Front Desk/Houseman
Residence Inn by Marriott
05.2019 - 06.2020
Infant/Toddler Teacher
Arch Kids Academy
02.2019 - 05.2019
Two-Year Old
Early Explorer Child Development Academy
02.2016 - 02.2018
Infant Toddler Specialist
Children Choice Academy
08.2014 - 02.2016
Cashier
walmart
08.2012 - 06.2014
Front Office Agent
Courtyard by Marriott
02.2007 - 01.2009
general studies -
Hazelwood East High School