Courtney Lucas
Ferndale
Summary
Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional work enviroment.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Amazon
New Orleans
11.2024 - 03.2025
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained consistent route completion performance at 100%.
Inventory Specialist
DataScan Technologies
New Orleans
04.2024 - 11.2024
- Conducted regular inventory audits to maintain accuracy.
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Visited various stores across multiple states.
- Consistently upheld optimal production rates.
Picker
Amazon
Brookshire
07.2023 - 03.2024
- Operated pick equipment to collect specified packages.
- Used machinery to reach and collect packages from a height of 40ft.
- Verified accuracy of items picked, packed and shipped to customers.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Package Handler
FedEx Ground
Houston
11.2022 - 02.2023
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Inspected packages for damages or defects and recorded any issues found.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Remote Customer Rep
Transnet Medical Billing
Detroit
12.2020 - 11.2022
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Handled difficult or emotional customer situations with empathy and professionalism.
- Answered inbound calls, chats and emails to facilitate customer service.
- Collected deposits or payments and arranged for billing.
Education
Associate of Arts - Graphic Design & Media
Tallahassee Community College
Tallahassee, FL04-2022
Skills
- Route optimization
- Inventory management
- Customer service
- Microsoft Office
- Data entry
- Adobe
- Photoshop
Timeline
Delivery Driver
Amazon
11.2024 - 03.2025
Inventory Specialist
DataScan Technologies
04.2024 - 11.2024
Picker
Amazon
07.2023 - 03.2024
Package Handler
FedEx Ground
11.2022 - 02.2023
Remote Customer Rep
Transnet Medical Billing
12.2020 - 11.2022
Associate of Arts - Graphic Design & Media
Tallahassee Community College