Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Madl

Berwick,PA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Productive pharmacist experienced in overseeing inventory management, compounding and drug dispensing. Skilled in auditing medication orders and driving accuracy. Knowledgeable in all aspects of pharmaceutical compounding and drug interactions.

Overview

17
17
years of professional experience

Work History

Community Pharmacist

Walmart
Montoursville , PA
11.2023 - Current
  • Provided medication counseling to patients and caregivers on the appropriate use of medications.
  • Assessed patient's needs, identified drug interactions, and counseled patients on side effects associated with prescribed medications.
  • Performed accurate data entry into pharmacy information systems for patient
  • Dispensed approximately 300 prescriptions daily.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Ensured that all narcotic prescriptions were filled correctly according to DEA requirements.
  • Assisted customers with special requests such as refills or call backs for follow-up instructions.
  • Interpreted physician orders accurately prior to dispensing medication orders.
  • Implemented safety measures to prevent drug errors such as wrong dose or wrong drug dispensed.
  • Resolved customer inquiries promptly and efficiently in a courteous manner.
  • Dispensed prescription medications following established protocols including state and federal regulations.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Administered vaccines to immunize patients against communicable diseases.
  • Answered patient questions and data requests.

Community Pharmacist

Rite Aid
Berwick, PA
05.2007 - 11.2023
  • Assessed patient's needs, identified drug interactions, and counseled patients on side effects associated with prescribed medications.
  • Performed accurate data entry into pharmacy information systems for patient profiles and prescriptions.
  • Managed inventory control of drugs, supplies, and equipment in accordance with established policies and procedures.
  • Counseled patients regarding over-the-counter products and lifestyle modifications.
  • Developed strategies to improve workflow efficiency while maintaining compliance with all applicable laws and regulations.
  • Maintained confidentiality of all medical records according to HIPAA guidelines.
  • Communicated effectively with physicians, pharmacists, nurses, technicians, insurance companies, third party payers, sales representatives, and other healthcare professionals as needed.
  • Interpreted physician orders accurately prior to dispensing medication orders.
  • Participated in continuing education programs to stay current on new developments in the field of pharmacy.
  • Educated staff members on proper techniques related to medication administration processes.
  • Maintained awareness of potential drug interactions through continuous review of patient profiles.
  • Assisted customers with special requests such as refills or call backs for follow-up instructions.
  • Ensured that all narcotic prescriptions were filled correctly according to DEA requirements.
  • Dispensed approximately 300 prescriptions daily.
  • Administered vaccines and injections to assist customers with medical needs.
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care.
  • Counseled patients on appropriate use of over-the-counter and prescription medications.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Reviewed packages and medication bottles for proper labeling before distributing to patients.
  • Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Administered vaccines to immunize patients against communicable diseases.
  • Supervised staff of 5 and motivated top performance against pharmacy objectives.
  • Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
  • Stocked, labeled and delivered medications to patients and caregivers.

Education

Doctor of Pharmacy - Pharmacy

MCPHS University
Boston, MA
05-2003

Associate of Applied Science - Pharmacy (Pre-Pharmacy)

LCCC
Nanticoke, PA
05-1997

Skills

  • Patient Education And Counseling
  • Prescription Preparation
  • Physician Orders Processing
  • Medication Inventory Management
  • Dispensing Medications
  • Physician Consultation
  • Prescription Drug Labeling
  • Drug Dosing
  • Controlled Drug Logging
  • Reviewing Prescriptions
  • Prescription Drug Interaction Assessment
  • Adverse Reaction Prevention
  • Error Prevention
  • Medication Safety
  • Vaccines

Timeline

Community Pharmacist

Walmart
11.2023 - Current

Community Pharmacist

Rite Aid
05.2007 - 11.2023

Doctor of Pharmacy - Pharmacy

MCPHS University

Associate of Applied Science - Pharmacy (Pre-Pharmacy)

LCCC

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Courtney Madl