Thomas Faanoma

Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.

• PHARMACY INTERN, 08/2021, Current, Rite Aid Pharmacy, Seattle, WA, Enter patient and order information into the pharmacy system, Fill Customers' prescriptions, Ensure prompt service by assisting customers and operating the cash register, Assist to clean pharmacy and keep it in order, Assist with cycle counts, inventory reports, and will-calls to customers, Assist pharmacist with MTM calls to customers, Administer different vaccinations, Check stock for expired medications, Assist customers with medical-related issues and provide healthcare counseling, Performs telephone reception duties, Perform other duties as assigned.
• PHARMACY INTERN, 12/2020, 05/2021, Kaiser Permanente Washington Mail Order Pharmacy, Spokane, WA, Entered patient and order information into the pharmacy system, Communicated with patients by phone to explain delivery expectations, update their allergies and other health information, Spoke on phone with doctors' offices and nursing staff, Called competitor pharmacies for patients' prescription transfers and processed them, Interacted with physicians and utilized reference material to gain information on customers and prescriptions and to resolve any issues that arise

• DIRECT SUPPORT PROFESSIONAL, 06/2011, 06/2021, Bright Springs Health Services, Spokane, WA, Provided positive behavioral support, Administered medications to clients, Promoted and practiced teamwork through respectful interactions with staff, Scheduled clients' doctors' appointments and ensure they were done, Encouraged client engagement in social networks and community activities, Helped plan client's appointments and organized schedules, Assisted clients with daily personal tasks, including bathing and dressing
• DIRECT SUPPORT PROFESSIONAL, 01/2015, 08/2018, Alpha Supported Living Services, Bothell, WA, Assisted individuals with their medications, Aided clients in learning basic living skills, adapting to the community environment, and establishing supportive relationships within the community, Ensured clients' support plans are adhered to and made recommendations when appropriate, Assisted individuals with their activities of daily living
• DELIVERY ASSOCIATE, 01/2011, 01/2013, Lowe's Home Improvement, Mill Creek, WA, Routinely answered customers' questions regarding merchandise and pricing, Verified that merchandise is in good condition, accurately accounted for, and delivered to customers on time, Contacted customers to confirm delivery details, determined placement of merchandise, follows safety and lifting protocols during deliveries, Ensured prompt service by assisting customers and operated cash register

• APPE: ACUTE INTERNAL MEDICINE, 11/2021, 12/2021, MultiCare Allenmore Hospital, Tacoma, WA, Ensured patient safety by daily review of metabolic labs, therapeutic windows, renal function, medication interactions, and adverse drug events for the hospital's cardiology, surgical, and nephrology units, Interpreted and input physician orders into the hospital computer system, Participated in daily topic discussions regarding patient cases, disease states, and transitions of care specific to the management of cardiac, renal, neurological, and infectious diseases, Counseled patients on their discharge medications
• APPE: INSTITUTIONAL (CARDIOLOGY), 09/2021, 10/2021, Virginia Mason Franciscan Health, Silverdale, WA, Interacted with healthcare professionals on antibiotic rounds, Educated patients about stroke and anticoagulants, Dosed patients' medications including vancomycin and warfarin, Monitored and followed up patients for drug side effects, Counseled patients on their discharge medications, Monitored labs for patients
• APPE: MANAGED CARE (ELECTIVE), 08/2021, 09/2021, Kaiser Permanente, Renton, WA, Performed clinical reviews of PA, Step Therapy, Quantity Limit, and all other pharmacy utilization requests in a qualitative, timely, and efficient manner, Performed coverage determinations and appeals requests according to criteria guidelines and in compliance with all state and federal regulations including Medicare and Medicaid, Compared and contrasted various drug classes, treatment protocols, patient populations, and payers to ensure optimal patient outcomes, Conducted data analysis specific to approval rates, denial rates, implications on appeals, and trends within appeal overturns
• APPE: OUTPATIENT PHARMACY, 06/2021, 08/2021, CVS Caremark, Seattle, WA, Advised patients on purchase of over-the-counter medications to relieve symptoms of common ailments, Performed patient care calls and helped out with inventory stocking, Facilitate pharmacy workflow from prescription input to final verification by the supervising pharmacist, Accepted customer and prescription information, including refill authorization, from customers and doctor's offices, Communicated with physicians' offices regarding dosage verifications, therapeutic alternatives, and contraindications of medications, Administered different vaccinations
• IPPE: INSTITUTIONAL, 08/2020, 08/2020, St Luke's Rehabilitation Institute, Spokane, WA, Educated patients about stroke, tobacco cessation, and anticoagulants, Counseled patients on their discharge medications, Reviewed patient allergies for discrepancies and clarify with patients, Updated patients' height and weight in Meditech, Updated patients' home medications and notify patients' physician, Interacted with patients periodically to establish rapport with them, Reviewed patients' medication with them, Reviewed daily microbiology report, hepatic report, and renal report
• IPPE: OUTPATIENT PHARMACY, 06/2019, 07/2019, Safeway, Kirkland, WA, Assisted pharmacists in filling prescriptions and served customers, Prepared labels and dispensed medications for patients per physicians' prescriptions, Answered queries and gave information to customers on a drug, its side effects, dosage, and storage, Advised patients on purchase of over-the-counter medications to relieve symptoms of common ailments, Performed patient care calls and helped out with inventory stocking, Communicated with physicians' offices regarding dosage verifications, therapeutic alternatives, and contraindications of medications

• Clinical-Community Pharmacist Certification: WSPA
• Medication Therapy: APhA
• Tobacco Cessation Certification: WSPA
• Cardiopulmonary Resuscitation/Basic Life Support: AHA
• Nursing Assistant Registration: WSDOH
• Pharmacy Intern License: WSDOH

• American Pharmacy Association-Academy of Student Pharmacist (APhA-ASP)
• Washington State Pharmacy Association

• Administered vaccines to people in the Spokane community
• Educated people in the Spokane community on diabetes, stroke, and cardiovascular diseases

• Patient Case Presentation: Diagnosis, Presentation, and Treatment of Serotonin Syndrome (MultiCare Allenmore Hospital, 12/2021)
• Journal Club Presentation: Fidaxomicin versus Vancomycin for Clostridium difficile Infections (MultiCare Allenmore Hospital, 11/2021)
• Patient Case Presentation: Diagnosis and Treatment of Osteomyelitis (Virginia Mason, St. Michael's)
• Journal Club Presentation: Baricitnib plus Remdesivir for Hospitalized Adults with COVID-19 (Virginia Mason, St. Michael's, 9/2021)

• Basic Life Support for Healthcare Providers – American Heart Association or Red Cross.
• Immunization Certification - American Pharmacists Association.
• Emergency Preparedness and Response Course – Ready.gov or similar agencies.
• CPR/AED Certification
• Medication Therapy Management Certification (MTM) - American Pharmacists Association.
• PharmacyBased Immunization Delivery Certificate – American Pharmacists Association.