Courtney Martin

• Assisted pharmacist by filling prescriptions for customers and responding to patient questions as well as giving patients vaccines.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Provided excellent customer service for over 10 years to patients over the phone and at the pharmacy counter
• Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining pharmacy standards.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

• Ordered supplies, coordinated receiving, and oversaw storage in compliance with health code requirements.
• Covered business demands with well-organized schedule and delegation of assignments to coffee shop staff.
• Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
• Oversaw daily coffee shop operations according to company policies.

Completed a thematic sequence in chemistry