Courtney Martin
Conway,SC
Summary
Dependable office management professional brings six years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency and instilling customer service excellence. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Office Manager
Coastal Comfort Repairs
Conway, SC
12.2017 - 02.2024
- Assisted with the preparation of budgets, forecasts and financial statements.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Maintained an organized filing system of paper documents and electronic files.
Education
Associate of Science - Dental Hygiene
Horry-Georgetown Technical College
Conway, SC05-2027
Skills
- Records And Files
- Financial Reporting
- Financial Services Support
- Bookkeeping Support
- Managing Office Supply Inventory
- Budget Reporting
- Filing And Data Archiving
- Documentation Management
- Excel Spreadsheets
- Front Desk Oversight
- Payment Processing
- Bookkeeping
- Conflict Management
- Cross-Selling And Up-Selling
- Interpersonal Communications
- Handling Escalations
- High-Energy Attitude
- Passion For Continuous Learning
- Relationship Building
Affiliations
- Animal Rescue
- Reading
- Exploring new possibilities.
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Office Manager
Coastal Comfort Repairs
12.2017 - 02.2024
Associate of Science - Dental Hygiene
Horry-Georgetown Technical College
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