I currently work at two places, one being the True Value Home Solutions hardware store, which gave me great customer service experience, and taught me many different responsibilities, I also work at the Carver Canine dog boarding company, so I have learned how to keep things clean, how to multitask, and how to communicate with customers.
Work History
Dog Boarder
Carver Canines
11.2024 - Current
Washed, trimmed, and brushed animals to maintain good grooming standards.
Handled challenging behaviors calmly and effectively using positive reinforcement techniques.
Developed strong relationships with clients, fostering trust and confidence in our services.
Maintained a clean and safe environment for all dogs, conducting regular inspections of boarding areas.
Enhanced customer satisfaction by providing personalized care and attention to each dog boarded at the facility.
Supported special needs dogs by administering medications, following dietary restrictions, and providing extra attention as needed.
Ensured timely feeding schedules, providing appropriate portions based on each dog''s nutritional needs.
Provided exceptional customer service through prompt response to inquiries and addressing any concerns or questions from clients promptly.
Increased repeat business through consistent delivery of excellent service and client communication.
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Followed pet care instructions for dietary needs and medication regimens.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Hardware Store Clerk
True Value Hardware Store
09.2024 - Current
Boosted store efficiency by operating cash registers, and handling transactions.
Facilitated successful special orders for customers seeking specific products not readily available in-store while ensuring timely delivery updates were provided as needed.
Aided with seasonal displays changes contributing to increased sales during promotional events.
Stocked shelves and put away orders.
Collaborated with fellow employees to ensure efficient operations during peak hours or high-traffic periods.
Enhanced customer satisfaction by providing knowledgeable assistance and recommending suitable products for their needs.
Resolved customer complaints professionally while maintaining a positive attitude in all interactions.
Engaged in friendly conversation with customer to better uncover individual needs.
Created inviting environment for customers by maintaining store organization and cleanliness.
Managed efficient cash register operations.
Recommended complementary purchases to customers, increasing revenue.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained a safe and clean store environment by adhering to company policies, performing routine cleaning tasks, and addressing potential hazards promptly.
Education
No Degree -
MNVA Online Schools
Houston, MN
05-2027
Skills
Animal welfare
Cleanliness and hygiene
Client relationship building
Patience and calmness
Marketing and promotion
Behavior observation
Care monitoring
Sanitation protocols
Group management
Safety control
Teamwork and collaboration
Customer service
Honest and dependable
Problem-solving
Time management
Problem-solving abilities
Dependable and responsible
Multitasking Abilities
Reliability
Excellent communication
Active listening
Effective communication
Customer communication
Task prioritization
Self motivation
Work prioritization
Goal setting
Professionalism
Interests
I participate in a variety of outdoor recreational activities
Learning new cooking techniques and expanding my culinary skills
Food Photography
I like working with my hands and fixing things
Volunteering for community initiatives to give back to local communities and make a positive impact
Youth mentor, providing guidance and support to empower the next generation of leaders
Mindfulness Practices
Reading
I enjoy cooking for friends and family gatherings
Participating in local clean-up initiatives
Baking
I enjoy helping others and giving back to the community