Courtney Maxwell
Westlake,OH
Summary
Experienced and professional server, bartender and manager for 12 years. I started as a hostess at 16 years old and in my 12 year experience at the same restaurant I have worked my way up to server and bar manager in a fine dining and high volume atmosphere. I am a dedicated employee when it comes to providing the customer with a positive experience they will tell their friends about. I look forward to bringing my knowledge, dedication and exceptional work ethic to your restaurant.
Overview
12
12
years of professional experience
Work History
Server Manager
Don's Pomeroy House
Strongsville, OH
03.2012 - Current
- Schedule and train new servers and bartenders in our fine dining, pub, patio and bar areas
- Routinely supported all areas of restaurant as requested by management
- Designated server to notable regular cliental
- Gained knowledge about wine from all regions
- Displayed knowledge and skillfully promoted items on all beverage lists and restaurant menu
- Head server of patio and lead bartender
- Create successful cocktail menus and wine features
- Take inventory and order all alcohol on premise
- Delivered exceptional, friendly and efficient service in high volume setting
- Lead server on private wine events and dinners
- Proficient in Micros and Rosnet
- Daily bank counting and tip outs
- Point of contact for all alcohol reps
- Trusted to open resturant
Education
High School Diploma -
Strongsville High School
Strongsville, OH05-2013
Some College (No Degree) - 2013-2015
Tri-C Community College
Parma, OHSkills
- Known for exceeding guest expectations and maintaining poise in stressful situations
- Excellent ability to prioritize guest needs
- Created memorable dining experiences for guests
- Deep knowledge of different types of cuisines, wines and spirits
- Knowledge in pairing wine with food menu
- Proficient in POS systems
- Extremely loyal team player
- Dedicated and dependable
- Great communication skills
- Flexible with work schedule
- Responsible and reliable
- Great communication and leadership skills
- Time management
Timeline
Server Manager
Don's Pomeroy House
03.2012 - Current
High School Diploma -
Strongsville High School
Some College (No Degree) - 2013-2015
Tri-C Community College
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