Courtney Mayberry
Summary
I've earned an Associate of Arts in Computer/Information Technology. My technical competencies are backed by Cisco certifications, including CCNA: Switching, Routing, and Wireless Essentials, Cisco Networking, and Microsoft Office.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Caregiver
Above & Beyond Home Health Care
01.2024 - 03.2024
- Maintained clean, safe, and well-organized client environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
Cashier Customer Service
Flash Market
07.2017 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise
CNA
Green Acres Nursing Home
06.2011 - 06.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Customer Service
Hardee's
01.2006 - 05.2010
- Provided excellent customer service by addressing concerns promptly and professionally.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Deli Clerk/Customer Service Cashier
Williams Mini Mart
Paragould , AR
07.2004 - 01.2006
- Worked effectively in fast-paced environments.
- Skilled at working independently
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Served food and beverages promptly with focused attention to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Associate of Arts - Computer Information
Arkansas Northeastern College
Blytheville AR05.2024
Certified Nursing Assistant - Nursing
Black River Technical College
Pocahontas, AR07.2010
High School Diploma -
Paragould High School
Paragould, AR05.2009
Skills
- JavaScript
- Cisco Certified
- Network Troubleshooting
- Microsoft Office
- Microsoft Access
- Dependable and Responsible
- Multitasking and Organization
- Problem-Solving
- Time Management
- Respectful and Compassionate
- System Integration Techniques
- Remote Desktop Support
Certification
- CCNA: Switching, Routing, and Wireless Essentials - Cisco
- CCNA: Introduction to Networks - Cisco
- Microsoft Access - Cengage Group
- 8282109-453648
- The Cybersecurity Threat Landscape
- Certificate ID: bff7ffa66e3ce1b7e79a4081701deb4591a02470dc5fef4a797085e425751c97
- IoT CertNexus Prep
- Certificate ID: 89a574c53589e50063be667c8d64077d75b77d3dac728ee09553900c650825fa
- Supply Chain Cybersecurity :
- Certificate ID: 81cbe5c26090ebb357bd93bafb0acb77c84ccaf2f29581f9a4fc496f929940e9
Timeline
Caregiver
Above & Beyond Home Health Care
01.2024 - 03.2024
Cashier Customer Service
Flash Market
07.2017 - 07.2018
CNA
Green Acres Nursing Home
06.2011 - 06.2015
Customer Service
Hardee's
01.2006 - 05.2010
Deli Clerk/Customer Service Cashier
Williams Mini Mart
07.2004 - 01.2006
Associate of Arts - Computer Information
Arkansas Northeastern College
Certified Nursing Assistant - Nursing
Black River Technical College
High School Diploma -
Paragould High School
- CCNA: Switching, Routing, and Wireless Essentials - Cisco
- CCNA: Introduction to Networks - Cisco
- Microsoft Access - Cengage Group
- 8282109-453648
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