Courtney McCollum
Fargo,ND
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Barcode Bar & Grill
West Fargo, ND
07.2022 - Current
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bartender/Server
Bar Nine
West Fargo, ND
12.2018 - 07.2022
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Associate of Applied Science - Accounting
Minnesota State Community And Technical College
Moorhead, MN05.2023
High School Diploma -
Dilworth-Glyndon-Felton Senior High School
Glyndon, MN2013
Skills
- Adaptable and Flexible
- Deadline Driven
- Analytical Skills
- Excellent Writing Skills
- Ability to Take Direction
- Collaborative Team Member
Timeline
Bartender/Server
Barcode Bar & Grill
07.2022 - Current
Bartender/Server
Bar Nine
12.2018 - 07.2022
Associate of Applied Science - Accounting
Minnesota State Community And Technical College
High School Diploma -
Dilworth-Glyndon-Felton Senior High School
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