Courtney McCottry
Stewartsville,NJ
Summary
Clinical professional well-versed in delivering mental health services within educational settings. Extensive experience in conducting assessments, providing counseling, and developing individualized treatment plans to support student success. Known for strong team collaboration, adaptability to changing needs, and results-oriented approach. Expertise in therapeutic interventions, crisis management, and building rapport with students and staff.
Overview
10
10
years of professional experience
Work History
Mental Health Worker
CONCERN Behavorial Health
02.2023 - Current
- Documented client progress in confidential files.
- Implemented crisis intervention plans to support client safety.
- Developed and implemented activities to help clients develop social and independent living skills.
- Monitored client progress and provided feedback to families and treatment team members.
Counselor Intern
Stateline Medical
12.2022 - 06.2023
- Maintained up-to-date clinical documentation via electronic recordkeeping systems.
- Conducted client consultations and collaborated with other agency professionals to discuss courses of treatment.
- Applied variety of psychological methods and techniques in screening, assessment, and evaluation of clients.
- Implemented specific interventions to encourage behavioral change.
Substance Abuse Counselor Intern
Somerset Treatment Services
08.2022 - 12.2022
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
Counselor Intern
Flemington Treatment Services
02.2022 - 08.2022
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Maintained high level of patient confidentiality to comply with all federal and company regulations.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems.
- Developed goal-oriented psychoeducational treatment plans to improve clients' level of functioning.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Motivational Interviewing.
Receptionist
Flemington Treatment Services
06.2021 - 04.2022
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Resolved customer problems and complaints.
Call Center Representative
Coworx
07.2020 - 12.2020
- Assisted customers with inquiries, including tracing shipments, rate quotes, and billing and invoicing questions
- Performed general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Utilized multiple software systems at once
- Performed accurate reporting and other administrative tasks as needed to support other departments
Unit Aide
Kidspeace
02.2020 - 07.2020
- Provided physical coverage, guidance and directions to emotionally and behaviorally challenged children in a residential unit.
- Participated in development and implementation of individualized treatment plans and unit programs that are designated to meet special needs of the children.
- Organized paperwork such as charts and reports for office and patient needs.
- Provided information for patient admissions and discharges to foster timely processing.
- Executed administrative duties to facilitate unit tasks and meet team goals.
Sales Associate
Piercing Pagoda
12.2017 - 12.2018
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Completed store opening and closing procedures as per company guidelines
- Engaged with customers to effectively build rapport and lasting relationships.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Sales Associate
Ulta Beauty
01.2016 - 12.2017
- Fielded questions and solved problems by informing customers of current promotions and store policies
- Maintained organized, presentable merchandise to drive continuous sales
- Maintained records related to sales, returns and inventory availability.
- Processed product returns and assisted customers with other selections.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Master of Social Work - Social Work
Rutgers, The State University of New Jersey
02-2025
Bachelor of Science - Psychology
West Chester University of Pennsylvania
05.2021
Associate of Arts - Liberal Arts And General Studies
Warren County Community College
05.2019
Skills
- Conflict de-escalation
- Professionalism
- Building rapport
- Patient evaluations
- Excellent Communication skills
- Analytical skills
- Adaptability and flexibility
- Documentation and reporting
- Multicultural competence
- Collaborative consultation
- Play therapy techniques
- Patient and family advocacy
Timeline
Mental Health Worker
CONCERN Behavorial Health
02.2023 - Current
Counselor Intern
Stateline Medical
12.2022 - 06.2023
Substance Abuse Counselor Intern
Somerset Treatment Services
08.2022 - 12.2022
Counselor Intern
Flemington Treatment Services
02.2022 - 08.2022
Receptionist
Flemington Treatment Services
06.2021 - 04.2022
Call Center Representative
Coworx
07.2020 - 12.2020
Unit Aide
Kidspeace
02.2020 - 07.2020
Sales Associate
Piercing Pagoda
12.2017 - 12.2018
Sales Associate
Ulta Beauty
01.2016 - 12.2017
Bachelor of Science - Psychology
West Chester University of Pennsylvania
Associate of Arts - Liberal Arts And General Studies
Warren County Community College
Master of Social Work - Social Work
Rutgers, The State University of New Jersey
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