Courtney McKenna
ORELAND,PA
Summary
Professional with strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by reliable and calm demeanor.
Personable and reliable individual with knack for maintaining clean and organized environment. Possesses keen understanding of food safety and sanitation standards, coupled with effective communication skills. Dedicated to providing exceptional patient satisfaction and safety as well as contributing to positive dining experience.
Overview
2
2
years of professional experience
Work History
Food Service Assistant
Main Line Health
07.2023 - 03.2024
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Adhered to all safety regulations regarding food handling and preparation, ensuring a healthy and enjoyable dining experience for guests.
- Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
- Provided exceptional customer service, addressing concerns or issues promptly to maintain loyalty and satisfaction.
Server
Halligans Pub
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Lifeguard
Twin Spring Farm Day Camp
06.2024 - 08.2025
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Education
Bachelor of Science - Nursing
Neumann University
Aston Mills, PA05-2026
High School Diploma -
Upper Dublin High School
Fort Washington, PA06-2021
Skills
- Strong work ethic
- Multitasking Abilities
- Problem-solving
- Excellent communication
- Dietary restrictions knowledge
- Beginner Level in American Sign Language
- Team collaboration
- Allergy awareness
- Task prioritization
Nursing Award
I received the Nursing award after my freshmen year of college. This is awarded to those who complete the prerequisites required for the nursing school with a B or higher in each course.
Languages
American Sign Language
Elementary
Timeline
Server
Halligans Pub
09.2024 - Current
Lifeguard
Twin Spring Farm Day Camp
06.2024 - 08.2025
Food Service Assistant
Main Line Health
07.2023 - 03.2024
Bachelor of Science - Nursing
Neumann University
High School Diploma -
Upper Dublin High School
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