Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Courtney M. Clement

Mechanicsburg,PA

Summary

Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining a polished and efficient dining experience. Reliable and results-driven, with a knack for personal connection..

Overview

5
5
years of professional experience

Work History

Banquet Server

Hilton
10.2023 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.

Cross Trained

Cracker Barrel
07.2021 - Current
  • Maintained cleanliness around dining areas as well as back of the house
  • Supported guests and found accommodations to their needs & wants
  • Supported other peers in creating pleased guests
  • Created appealing dishes to serve to guests
  • Stocked goods needed daily for restaurant operation
  • Trained in multiple positions: Server, Host, Togo Specialist, Prep Cook, Backup Cook, Grill Cook
  • Shift leading/management expeirence
  • Current Place of Employment

Camp Counselor

Big Oak Farm
06.2020 - 08.2025
  • Managed up to 40 kids aged 5-13 years old
  • Maintain animals such as cows, horses, chickens and dogs on a large property
  • Supported children in learning about wellness in nature
  • Taught young children the importance of safety, respect, and kindness
  • Recurring Summer Job

Education

High School Diploma -

Mechanicsburg Area Senior High School
Mechanicsburg, PA
06-2023

Associate of Applied Science - Social Services

Harrisburg Area Community College
Harrisburg, PA
05-2026

Skills

  • Communication
  • Spontaneous
  • Positive perspective and attitude
  • Team-working
  • Fast-paced worker
  • Quick learner
  • Dependable
  • Foodservice
  • Adaptive problem solving
  • Punctual and reliable
  • Physical coordination

Accomplishments

  • Reiki attunement and degree
  • Mentorship with owners of Metropolis Collective
  • Social Inquiry/Social Action Club(HACC) - This club involves educating myself and others about the social hardships our community faces
  • Dean's List - HACC(2024/2025)
  • Awarded two essay scholarships from American Legion Post 109

Timeline

Banquet Server

Hilton
10.2023 - Current

Cross Trained

Cracker Barrel
07.2021 - Current

Camp Counselor

Big Oak Farm
06.2020 - 08.2025

High School Diploma -

Mechanicsburg Area Senior High School

Associate of Applied Science - Social Services

Harrisburg Area Community College