Courtney Medina
Magnolia
Summary
Highly dependable, ethical and reliable support specialist and leader with dedicated administrative professionalism with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional with experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, database administration and customer service skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Director
The Learning Experience-Spring, TX
10.2015 - Current
- Maintained Quick Books and a cash flow for expenses.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Served as a trusted mentor and advisor to fellow educators, providing guidance on best practices in curriculum design, classroom management, and student engagement strategies.
- Managed payroll functions, ensuring accuracy in compensation calculations and adherence to company policies.
Administrative Assistant
Buxton Interests, Inc-Houston, TX
06.2014 - 09.2015
- Ensuring the office is neat, and fully stocked with the tools which are necessary for the office to function.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Hostess
Goodson's Café-Tomball, TX
05.2012 - 06.2014
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Diploma -
Tomball High School
05.2014
Skills
- Operations Management
- Data Analysis
- Strategic Planning
- Recruitment and hiring
- Employee Relations
- Staff Development
- Financial Administration
- Human Resources
- Bookkeeping
- File Management
- Office Management
- Verbal and written communication
- Time Management
Certification
- Driver's License
- Food Handler Certification
- CPR/First Aid/AED Certification
- Director's License
Timeline
Assistant Director
The Learning Experience-Spring, TX
10.2015 - Current
Administrative Assistant
Buxton Interests, Inc-Houston, TX
06.2014 - 09.2015
Hostess
Goodson's Café-Tomball, TX
05.2012 - 06.2014
Diploma -
Tomball High School
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