Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Mew

Seville

Summary

Compassionate and detail-oriented professional with over 10 years of combined experience as a medical scribe, Certified Nursing Assistant (CNA), and lead server in a restaurant setting. Skilled in patient care, medical documentation, and delivering exceptional service in both clinical and hospitality environments. Recognized for flexibility, adaptability, and a calm approach in dynamic, fast-paced situations. Committed to providing empathetic, efficient service while maintaining the highest standards of professionalism and confidentiality.

Overview

10
10
years of professional experience

Work History

Medical Scribe Primary Care

IKS Health (Contracted to Teladoc Health)
Seville
12.2023 - 06.2025
  • Supported primary care physicians during virtual consultations by accurately documenting patient encounters in real time, allowing providers to focus on delivering more patient-centered care.
  • Specialized in electronic charting using EPIC and Altera (formerly Allscripts) EHR systems, ensuring comprehensive and compliant documentation.
  • Recorded patient histories, symptoms, assessments, and treatment plans with a focus on clarity, accuracy, and HIPAA compliance.
  • Adapted quickly to changes in documentation protocols and provider preferences in a fast-paced, virtual healthcare setting.
  • Demonstrated strong attention to detail and medical terminology knowledge to enhance the accuracy and efficiency of clinical documentation.

Certified Nursing Assistant (CNA) Telemetry Unit

Halifax Health Medical Center
Daytona Beach
01.2022 - 11.2023
  • Assisted patients with daily living activities including bathing, dressing, feeding, and mobility, ensuring comfort and dignity at all times.
  • Monitored and recorded vital signs, and responded promptly to telemetry alarms, alerting nursing staff to significant cardiac changes or abnormalities.
  • Maintained accurate intake and output records, supported documentation in EPIC EHR, and adhered to HIPAA guidelines.
  • Collaborated closely with nurses, physicians, and interdisciplinary teams to support patient-centered care and improve outcomes.
  • Demonstrated flexibility by responding to rapid changes in patient conditions and unit needs in a fast-paced, team-oriented environment.

Lead Server

Cheddars Scratch Kitchen
Daytona Beach
08.2015 - 01.2022
  • Delivered high-quality service in a fast-paced, high-volume restaurant, ensuring a positive dining experience for all guests.
  • Trained and mentored new servers, providing guidance on customer service, menu knowledge, and restaurant procedures.
  • Managed server floor sections and assisted with shift coordination to maintain smooth front-of-house operations.
  • Handled guest concerns with professionalism and efficiency, consistently resolving issues to ensure satisfaction.
  • Maintained cleanliness and compliance with food safety standards and company protocols.

Education

Associate of Arts Degree -

Daytona State College
Daytona Beach, FL
01.2021

CNA License -

Halifax Academy For Caregivers
Daytona Beach, FL
01.2019

High School Diploma -

Penn Foster High School
New Smyrna Beach, FL
01.2015

Skills

  • Empathy
  • Flexibility & Adaptability
  • Strong Verbal and Written Communication
  • HIPAA Compliance
  • Mentorship & Training
  • Time Management & Multitasking
  • Team collaboration strength
  • Medical terminology proficiency
  • Critical thinking
  • Attention to detail
  • Electronic health records: Proficient in Altera (AllScripts) & EPIC

Timeline

Medical Scribe Primary Care

IKS Health (Contracted to Teladoc Health)
12.2023 - 06.2025

Certified Nursing Assistant (CNA) Telemetry Unit

Halifax Health Medical Center
01.2022 - 11.2023

Lead Server

Cheddars Scratch Kitchen
08.2015 - 01.2022

Associate of Arts Degree -

Daytona State College

CNA License -

Halifax Academy For Caregivers

High School Diploma -

Penn Foster High School

Similar Profiles

CREATE PROFILE