Joel Martinez
Irving,TX
Summary
I am an ambitious and resilient Junior at Texas Christian University, currently pursuing a BA in biology BA and Spanish BA on the Pre-Medicine track. Experienced in patient care and customer service in fast-paced clinical and hospitality settings. Empathetic, bilingual communicator (English & Spanish) committed to supporting patients and expanding knowledge in medical practice.
Offering solid foundation in medical terminology and healthcare documentation, eager to learn and develop in fast-paced clinical environment. Brings ability to quickly grasp new concepts and effectively utilize electronic health record systems.
Overview
3
3
years of professional experience
Work History
Medical Scribe
ScribeNest, LLC
Fort Worth, TX
05.2025 - 08.2025
- Documented real-time patient encounters and medical terminology for physicians.
- Gained exposure to patient care workflows and the importance of accuracy in clinical settings.
- Documented patient encounters to ensure accurate and comprehensive medical records.
- Collaborated with healthcare providers to streamline documentation processes and improve clinical workflows.
- Assisted in maintaining electronic health record (EHR) systems for efficient data retrieval and patient management.
Dietary Assistant
Medical City Fort Worth
Fort Worth, TX
07.2024 - 05.2025
- Communicated with patients daily, reinforcing empathy and adaptability in healthcare environments.
- Assisted in meal preparation and assembly, ensuring adherence to dietary guidelines.
- Delivered quality customer service by addressing patient inquiries regarding meal options.
- Supported nutritional assessments by documenting dietary preferences and restrictions accurately.
Customer Service Associate
CAVA
Irving, TX
06.2022 - 06.2023
- Managed high-volume service tasks including food prep, training, and POS operations.
- Developed multitasking, problem-solving, and stress-management skills under pressure.
- Provided exceptional customer service in fast-paced environment, resolving inquiries and complaints effectively.
- Assisted customers with menu selections, enhancing overall dining experience through product knowledge.
Education
BA - Biology & Spanish For The Health Professions
Texas Christian University (TCU)
Fort Worth, TX05-2027
High School Diploma -
Nimitz High School
Irving, TX06-2023
Skills
- Medical Terminology
- Patient Care
- Empathy
- Communication
- Dermatology
- Nutrition
- Dietary Knowledge
- Teamwork
- Collaboration
- Rapid Assessment
- Triage
- Strong communication skills
- Adaptability in Fast-paced environments
- Documentation skills
- Continuous learning mindset
- Team collaboration strength
- Data entry experience
- Patient charting expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Awards
- FCCLA Food Innovations Award (Region & State, Texas)
- Orchestra, Science Club, Tennis, and Culinary awards
Timeline
Medical Scribe
ScribeNest, LLC
05.2025 - 08.2025
Dietary Assistant
Medical City Fort Worth
07.2024 - 05.2025
Customer Service Associate
CAVA
06.2022 - 06.2023
BA - Biology & Spanish For The Health Professions
Texas Christian University (TCU)
High School Diploma -
Nimitz High School