Courtney Meyer
Savage,MN
Summary
Motivated worker with exceptional social skills, time management and customer service background.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Savage, MN
05.2021 - 08.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Hostess
Crooked Pint
Savage
03.2021 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered customer questions about hours, seating, and menu information.
Hostess
Green Mill Pizza
Savage
03.2021 - 08.2022
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - Interior Design And Marketing
University of Wisconsin - Madison
Madison, WI05.2027
Skills
- Exceptional customer service
- Excellent memory
- Friendly and outgoing
- Team Player
- Effective Multitasking
- Hard-working mindset
Timeline
Barista
Starbucks
05.2021 - 08.2023
Hostess
Crooked Pint
03.2021 - 08.2022
Hostess
Green Mill Pizza
03.2021 - 08.2022
Bachelor of Arts - Interior Design And Marketing
University of Wisconsin - Madison