Courtney Mills
Phoenix ,AZ
Summary
Organized and dependable professional with a strong ability to manage multiple priorities while maintaining a calm, positive attitude. Experienced in supporting the daily routines and well-being of others through attentive, thoughtful care. Detail-oriented and adaptable, with strong organizational and communication skills. Known for reliability and creating a comfortable, supportive environment.
Overview
10
10
years of professional experience
Work History
Server
Wolf by Vanderpump at Caesar’s Republic
Scottsdale
12.2025 - Current
- Delivered high-end, detail-oriented dining experiences in a fast-paced, upscale restaurant environment
- Guided guests through curated menus, offering knowledgeable recommendations on food, wine, and specialty cocktails
- Created a welcoming and memorable atmosphere through attentive, personalized service
- Managed multiple tables efficiently while maintaining strong attention to detail and timing
- Collaborated with team members to ensure seamless service and guest satisfaction
- Handled transactions accurately and maintained a clean, organized section
- Adapted quickly to guest needs, special requests, and high-volume service periods
Professional Nanny
Nanny Services
Phoenix , Arizona
09.2021 - Current
- Specialized in incorporating mindfulness practices with children, supporting emotional regulation, self-awareness, and calm behavior
- Built positive and nurturing environments to support social and emotional growth.
- Worked with families, including holistic healthcare professionals, supporting children within wellness-focused and holistic home environments
- Delivered attentive, personalized service in a fast-paced, high-responsibility environment.
- Built strong, trust-based relationships through clear communication, reliability, and professionalism.
- Managed multiple tasks efficiently while staying organized and calm under pressure.
- Prepared meals while following specific dietary needs with attention to detail.
- Maintained clean, organized, and welcoming environments.
- Adapted quickly to changing schedules and priorities while ensuring a positive experience.
Children’s Yoga Instructor
Denton ISD
Denton, TX
09.2020 - 06.2022
- Led engaging, age-appropriate yoga classes for young children (ages 3–10), incorporating movement, mindfulness, and creative play
- Designed fun, themed sessions that supported emotional regulation, body awareness, and confidence
- Guided children through breathing exercises, gentle stretching, and relaxation techniques in a safe, nurturing environment
- Encouraged positive behavior, self-expression, and social connection through interactive activities and storytelling
- Adapted classes to meet varying energy levels, attention spans, and individual needs
- Maintained a calm, supportive presence while ensuring a structured and enjoyable class experience
Lead Pre-Kindergarten Teacher
Children’s First Preschool
Denton , Texas
06.2018 - 09.2021
- Organized and supervised large and small group activities while maintaining a safe, structured environment.
- Promoted social, emotional, and cognitive development through engaging, age-appropriate activities.
- Maintained clean, sanitized, and organized classrooms to support health and safety standards.
- Provided one-on-one attention while managing the needs of a full group.
- Communicated effectively with parents and staff to support individual progress and positive behavior.
- Adapted daily plans and activities to meet changing needs and maintain a positive experience.
- Developed and implemented engaging lesson plans fostering early childhood development.
- Collaborated with parents to support children's learning and behavioral needs.
Server
CP
Grapevine, TX
06.2018 - 08.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Answered customers' questions, recommended items, and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Checked guests' identification before serving alcoholic beverages.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Server and Host
Cracker Barrel
Denton , Texas
06.2016 - 06.2018
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Answered customers' questions, recommended items, and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Checked guests' identification before serving alcoholic beverages.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
High School Diploma -
Master’s Learning Institute
Austin Tx05.2018
Skills
- Caring child mentor
- Strong communication skills
- Approachable
- Effective team leader
- Emotionally supportive
- Complex Problem-solving
- People-oriented
- Routine adherence
- Schedule creation and maintenance
- Enrichment
- Patience and empathy
- Guest engagement
- Hospitality service expertise
- Strong work ethic
- Exceptional customer service
- Cash handling
Child development
Activity Planning
Cheerful and energetic
Early Childhood Education
Housekeeping
Meal planning and preparation
Schedule creation and maintenance
Infant, toddler and preschool curricula
Culinary aptitude
Active listener
Child Supervision
Food handling training
Approachable
Timeline
Server
Wolf by Vanderpump at Caesar’s Republic
12.2025 - Current
Professional Nanny
Nanny Services
09.2021 - Current
Children’s Yoga Instructor
Denton ISD
09.2020 - 06.2022
Server
CP
06.2018 - 08.2021
Lead Pre-Kindergarten Teacher
Children’s First Preschool
06.2018 - 09.2021
Server and Host
Cracker Barrel
06.2016 - 06.2018
High School Diploma -
Master’s Learning Institute