Elyse Hetzel
Amherst,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Server
Salmon Health And Retirement
02.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
Nanny
Anna O'brien
09.2022 - 08.2023
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted children with homework assignments and special projects across different subjects.
- Established and maintained safe play environment for children.
- Engaged with children on individual basis to build positive relationships.
- Transported children to and from school, extra-curricular activities.
Busser
Restuarant 45
05.2021 - 03.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Trained new staff in bussing and cleaning procedures.
Education
High School Diploma -
Medway High School
Medway, MA05.2023
Skills
- Guest Relations
- Server Support
- Event Coordination
- Interpersonal Relations
- Strategic Planning
- Time Management
- Caring Child Mentor
- Effective Team Leader
- Cheerful and Energetic
- Active Listener
- Activity Planning
- Social Integration
- Behavior Management Techniques
- Enrichment Activities
Timeline
Nanny
Anna O'brien
09.2022 - 08.2023
Server
Salmon Health And Retirement
02.2022 - Current
Busser
Restuarant 45
05.2021 - 03.2022
High School Diploma -
Medway High School
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