Courtney Milner
Boston,MA
Summary
Motivated and personable healthcare professional with over a decade of experience in clinical and patient-facing settings. Highly skilled in clear communication, teamwork, and problem-solving in fast-paced environments. Brings a strong clinical foundation, attention to detail, and a commitment to providing safe, compassionate, and efficient patient care.
Overview
8
8
years of professional experience
Work History
Newborn Care Specialist
Private Families
Boston, MA
08.2025 - Current
- Provide overnight care for multiple infants from birth through 7 months
- Manage all nighttime feedings, soothing, diapering, and monitoring
- Establish healthy feeding and sleep routines
- Support breastfeeding mothers and bottle-feeding schedules
- Maintain detailed nightly logs for parents
- Ensure safe sleep standards and nursery organization Guide first-time parents through the fourth trimester and early developmental milestones
Medical Assistant II/Scope Tech GPU
Boston Children's Hospital
Boston, MA
07.2025 - Current
- Prepared and maintained endoscopy and colonoscopy scopes, ensuring strict adherence to sterilization and infection control protocols.
- Assisted physicians during endoscopic procedures, including motility studies and biopsies, by providing instruments, supplies, and technical support.
- Set up and calibrated motility catheters, supporting accurate diagnostic testing.
- Cleaned and disinfected scopes and equipment according to hospital and regulatory standards.
- Collaborated with interdisciplinary teams to ensure safe, efficient, and high-quality patient care during procedures.
Medical assistant II / NICU
Boston Children's Hospital
Boston, MA
09.2017 - 07.2025
- Provided hands-on support in bedside procedures, ensuring equipment and supplies were prepared, organized, and readily available.
- Actively participated as a team member during emergency codes, assisting clinicians under high-pressure, time-sensitive conditions.
- Maintained responsibility for managing and restocking equipment and supplies to ensure uninterrupted patient care.
- Anticipated provider and patient needs, staying one step ahead to support seamless workflow and improve outcomes.
- Collaborated with nurses, physicians, and respiratory therapists to deliver compassionate, family-centered care to critically ill infants.
Education
Medical Sales College
MA04-2025
Certificate - Medical Assistant
Everest Institute
Boston, MA11-2011
WEBSITE, PORTFOLIO AND PROFILES
http://linkedin.com/in/courtney-milner
Timeline
Newborn Care Specialist
Private Families
08.2025 - Current
Medical Assistant II/Scope Tech GPU
Boston Children's Hospital
07.2025 - Current
Medical assistant II / NICU
Boston Children's Hospital
09.2017 - 07.2025
Medical Sales College
Certificate - Medical Assistant
Everest Institute