Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Molloy

Tulsa,OK

Summary

Seeking an Auto Claims Adjuster position where I can utilize my skills and learn new in a fast-paced environment. Self-directed support professional with demonstrated performance in customer service, problem-solving, time management and organizational skills.

Overview

11
11
years of professional experience

Work History

Operations Manager

Kum & Go
Tulsa, OK
07.2016 - Current
  • Supervise workflow of employees.
  • Establish relationships with vendors and secure materials needed for production.
  • Managing staffs needs through training, onboarding, and recruitment.
  • Develop operational procedures to ensure quality standards are met.

Receptionist Administrator

Allstate Insurance Co
Tulsa , OK
02.2014 - 07.2016
  • Collected and distributed messages to team members and managers.
  • Greeting customers, answering general questions.
  • Scheduling office meetings and client appointments.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Waitress Trainer

Full Moon Cafe
Tulsa, OK
10.2013 - 02.2015
  • Educated bartenders and servers on responsible service protocols.
  • Conducted small group huddles and went of daily tasks and agendas.
  • Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.

Education

GED -

Charles Page High School
Sand Springs, OK

Skills

  • Policy investigation
  • Policy interpretation
  • Employee scheduling
  • Microsoft Outlook, MS Word
  • 60 WPM
  • Data entry
  • Complaint resolution
  • Researching
  • Documentation

Timeline

Operations Manager

Kum & Go
07.2016 - Current

Receptionist Administrator

Allstate Insurance Co
02.2014 - 07.2016

Waitress Trainer

Full Moon Cafe
10.2013 - 02.2015

GED -

Charles Page High School

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Courtney Molloy