Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ronald L. Benson Jr.
Open To Work
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Ronald L. Benson Jr.

Norman Park,Georgia

Work Preference

Desired Job Title

Human Resources Hiring and Engagement ManagerCorporate TrainerHuman Resource DirectorHuman Resource SpecialistHuman Resource Specialist Employee Relations

Work Type

Full TimeConsulting

Location Preference

On-SiteRemoteHybrid
Location: Norman Park, Georgia, US
Open to relocation: Yes

Important To Me

Company CulturePersonal development programsStock Options / Equity / Profit Sharing401k matchHealthcare benefits

Summary

Accomplished Human Resources professional specializing in training design and implementation, employee development, and conflict resolution. Bilingual in English and Spanish, with a track record of cultivating inclusive workplace environments and optimizing HR processes to enhance organizational effectiveness.

Overview

18
18
years of professional experience

Work History

Human Resources Hiring and Engagement Manager

National Beef
01.2022 - Current
  • Developed engagement strategies to improve customer relationships and satisfaction outcomes.
  • Developed and executed engagement strategies to ensure timely completion of projects.
  • Facilitated training sessions to equip team members with effective engagement practices.
  • Created detailed reports on engagement metrics to inform senior management decisions.
  • Maintained positive relationships with stakeholders through effective communication and collaboration.
  • Collaborated with cross-functional teams to align marketing initiatives with business goals.
  • Oversaw implementation of new tools for tracking customer interactions effectively.
  • Consulted with customers to gather and define requirements.
  • Identified opportunities for process optimization through automation or other means.
  • Leveraged data analytics tools to uncover insights about customer behavior that can be used for decision making.

Corporate Trainer

National Beef
01.2012 - 01.2022
  • Developed and implemented training programs to improve employee performance.
  • Created training materials for employee onboarding and skill enhancement to streamline integration process.
  • Implemented effective onboarding processes for new hires into the organization.
  • Facilitated workshops on safety protocols and operational best practices.
  • Conducted needs assessments to identify skill gaps in the workforce.
  • Conducted assessments to measure training effectiveness and employee comprehension, ensuring alignment with organizational goals.
  • Administered assessments during and after training and provided leaders with feedback about individual strengths and training requirements.
  • Utilized learning management systems to track progress and engagement levels.
  • Mentored new trainers to ensure consistent delivery of content and standards.
  • Provided individual coaching sessions for employees who needed additional support with their job duties.
  • Provided post-training follow-up support such as answering questions or providing additional resources.
  • Collaborated with management to identify training needs across departments.
  • Educated team members on time and resource management to improve organizational efficiency and control costs.
  • Established clear expectations for employees prior to beginning any new program or process.
  • Researched industry trends and best practices in corporate learning and development.
  • Developed and refined training processes to enhance content delivery.
  • Delivered technical training programs to clients through hands-on activities, simulators and technology-based methods to achieve best results.
  • Analyzed training data to assess program effectiveness and identify areas for improvement, enhancing overall training strategy.
  • Participated in professional development seminars or conferences relating to corporate training techniques.
  • Built relationships with vendors in order to acquire necessary materials or services for trainings.
  • Generated reports detailing progress made by participants throughout the duration of their program.
  • Collaborated with subject matter experts to ensure accuracy of content within course materials.
  • Chose appropriate curricula and planned lessons to teach employees about subjects like and subjects.

Human Resource Director

Hayes Iron And Metal
Providence, North Carolina
06.2010 - 12.2011
  • Multiple Locations (3) Started from ground zero.Developed and implemented employee training programs to enhance workforce skills.
  • Managed recruitment processes to attract top talent for diverse positions.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Identified, screened and interviewed potential employees.
  • Conducted employee performance evaluations to identify development needs.
  • Directed HR programs, policies and processes, streamlining operations and ensuring alignment with organizational goals.
  • Facilitated conflict resolution sessions, promoting workplace harmony and improving team dynamics.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Conducted regular meetings to discuss employee concerns and suggestions.
  • Provided HR consultation services to leadership and department heads.
  • Administered benefits programs and addressed employee inquiries effectively.
  • Ensured compliance with labor laws and company policies during operations.
  • Collaborated with management to align HR strategies with business goals.
  • Maintained accurate employee records and HR databases for reporting purposes.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.

Human Resource Specialist

Accenture/Best Buy
Bloomington, Minnesota
04.2008 - 09.2008
  • Managed human relations issues across multiple territories to foster a cohesive workplace culture.
  • Investigated claims to ensure compliance and equitable resolution of employee concerns.
  • Recommended disciplinary actions to uphold company policies and maintain workplace standards.
  • Utilized bilingual skills to enhance interactions with diverse stakeholders.
  • Managed employee relations to resolve conflicts and improve workplace harmony.
  • Assisted in performance management processes to support employee development plans.
  • Maintained confidential personnel files in accordance with applicable laws and regulations.

Human Resource Specialist Employee Relations

Wizards Cauldron
04.2008 - 09.2008
  • Developed and implemented human resources, safety, and security policies and procedures, enhancing compliance and employee well-being at plant.
  • Negotiated comprehensive benefits plan, including medical, dental, and 401K, improving employee satisfaction and retention.
  • Contributed to team efforts by overseeing inventory organization and supply replenishment.
  • Supported customer needs by addressing product questions and suggesting appropriate options.
  • Organized training sessions for new staff on company policies.

Education

MBA - Emphasis in Human Resource Administration

Warren National University
Cheyenne, WY
12-2009

Bachelor of Science - Human Resource Management

Kennedy Western University
Cheyenne, WY
06-2006

Diploma - practical nursing

St.Paul TVI
Saint Paul, MN
08-1984

Safety Certification - levels 1, 2, 3 and 4

Minnesota Safety Council

Skills

  • Recruitment and Selection
  • Interviewing and Selection
  • Employee Relations Management
  • Employee Counseling
  • Training and Development
  • Employee Development
  • Staff Development
  • Training design
  • Training programs
  • Labor Relations Strategy
  • Grievance Procedures
  • Employee Terminations
  • Policy investigation
  • Employment law knowledge
  • Compliance oversight
  • Payroll Administration
  • Benefits Administration
  • 401K Plan Administration
  • Unemployment Claims Management
  • Risk Management
  • Safety Compliance Management
  • Safety Policies and Procedures
  • OSHA compliance
  • Environmental Compliance
  • Workers' comp management
  • Return-to-work program
  • Workplace Security
  • Insurance Needs Analysis
  • Engagement planning
  • Performance assessment
  • Conflict resolution
  • Team collaboration
  • Communication skills
  • Bilingual (English and Spanish)
  • Leadership
  • LMS Management
  • Team collaboration
  • Training design

Languages

Spanish
Full Professional

Timeline

Human Resources Hiring and Engagement Manager

National Beef
01.2022 - Current

Corporate Trainer

National Beef
01.2012 - 01.2022

Human Resource Director

Hayes Iron And Metal
06.2010 - 12.2011

Human Resource Specialist

Accenture/Best Buy
04.2008 - 09.2008

Human Resource Specialist Employee Relations

Wizards Cauldron
04.2008 - 09.2008

MBA - Emphasis in Human Resource Administration

Warren National University

Bachelor of Science - Human Resource Management

Kennedy Western University

Diploma - practical nursing

St.Paul TVI

Safety Certification - levels 1, 2, 3 and 4

Minnesota Safety Council

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Ronald L. Benson Jr.