Courtney Moore
Verona,WI
Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver.
Overview
16
16
years of professional experience
Work History
Data Entry Specialist
Vhaul Services
03.2022 - Current
- Expedited project completion timelines by efficiently managing high volumes of data entry tasks.
- Developed data entry policies and procedures in compliance with company standards.
- Maintained files, records and chronologies of entry activities.
- Successfully managed fluctuating workloads due to seasonal variations or unexpected changes in staffing levels.
- Completed data entry tasks with accuracy and efficiency.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Used computer software to store and retrieve data.
- Organized, sorted, and checked input data against original documents.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Verified accuracy of data entered into system to produce error-free reports.
Digital Shopper
Walmart
12.2022 - 06.2023
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Promptly responded to inquiries and requests from prospective customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card and check transactions to complete customer purchases.
Wait Staff Member
TGI Fridays
04.2008 - 03.2012
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Bachelor of Science - Criminal Justice And Services
University of Phoenix
Phoenix, AZ01.2024
High School Diploma -
Chaparral High School
Temecula, CA06.2007
Skills
- Multi-line phone proficiency
- Data Security
- Quality Assurance
- Information Verification
- Deadline Oriented Approach
- Independent worker
- Customer Service-Oriented
- Maintains confidentiality
- Accuracy and Attention to Detail
- Document Scanning
- Quality Control
- Fast Learner
- QuickBooks proficient
Timeline
Digital Shopper
Walmart
12.2022 - 06.2023
Data Entry Specialist
Vhaul Services
03.2022 - Current
Wait Staff Member
TGI Fridays
04.2008 - 03.2012
Bachelor of Science - Criminal Justice And Services
University of Phoenix
High School Diploma -
Chaparral High School
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