Courtney Moore
Neosho,MO
Summary
Healthcare professional with proven track record in medical environments. Experience supporting healthcare teams and ensuring smooth patient flow. Strong focus on team collaboration and achieving results. Reliable and adaptable with demonstrated skills in patient care and medical record management.
Overview
6
6
years of professional experience
Work History
Registered Medical Assistant
Freeman Health System
Joplin, MO
10.2022 - Current
- Executed patient intake procedures and meticulously documented medical histories to ensure precision in medical records.
- Educated patients regarding treatment strategies, medication usage, and necessary follow-up actions to improve health outcomes.
- Executed confidentiality protocols while handling sensitive patient data, ensuring adherence to HIPAA standards.
- Executed meticulous chart assessments, ensuring all relevant medical information was correctly documented.
- Implemented systematic organization and cleanliness protocols to foster an optimal work environment.
- Streamlined medical records management processes, focusing on effective filing, organization, and scanning of essential documents.
- Conducted comprehensive training for new employees on office procedures and effective patient interaction to enhance service quality.
- Streamlined communication processes to ensure clarity in treatment plans and medication instructions for patients.
- Streamlined administrative processes through effective scheduling of appointments, meticulous updating of records, and seamless coordination of referrals.
- Developed and instituted care and efficiency initiatives aimed at streamlining office processes and enhancing productivity.
- Conducted thorough patient intake and meticulously entered data into electronic health records, ensuring compliance with healthcare standards.
Registered Medical Assistant
Ozark Community Hospital
Gravette, AR
10.2020 - 09.2022
- Assisted in patient intake and data entry for electronic health records.
- Implemented process improvements that increased clinic efficiency and patient satisfaction.
- Trained new staff on office protocols, electronic systems, and patient interaction techniques.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Performed medical records management, including filing, organizing and scanning documents.
- Oriented and trained new staff on proper procedures and policies.
- Implemented care and efficiency improvements to support and enhance office operations.
Education
High School Diploma -
Seneca High School
Seneca, MO5 2012
Registered Medical Assistant -
Wichita Technical Institute
Joplin, MOSkills
- HIPAA compliance
- Patient assessments
- Medical records management
- Privacy and confidentiality
- Patient care coordination
- Customer service
- Maintaining confidentiality
- Reliable team player
- Complex Problem-solving
- Patient-focused care
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Timeline
Registered Medical Assistant
Freeman Health System
10.2022 - Current
Registered Medical Assistant
Ozark Community Hospital
10.2020 - 09.2022
High School Diploma -
Seneca High School
Registered Medical Assistant -
Wichita Technical Institute
Education
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