Courtney Mosely
Sales Executive With Experience In Technology Industry
Atlanta,GA
Summary
Motivating National Sales Manager with over 7 years of experience coaching and building sales teams to reach performance goals. Focused, organized and committed to fostering high-productivity and morale. Advanced communication and presentation skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
National Sales Implementation Manager
PunchlistUSA
Atlanta, GA
10.2021 - 01.2023
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Managed national sales programs, trained/supervised 11 sales representatives and evaluated KPIs for promotional opportunities.
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Trained and developed exceptional sales leaders.
- Attended events, training seminars and manufacturer product showcases.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Directed effective hiring, orientation, training, development and retention of sales staff to maximize team performance.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.
- Liaised with marketing and product development departments to maintain brand consistency.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
Regional Leasing Manager
American Homes 4 Rent
Atlanta , GA
04.2018 - 10.2021
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Collected, completed and processed lease applications.
- Created and submitted daily reports on leasing activities.
- Established key relationships with potential leasers and renters.
- Managed daily and weekly marketing and leasing plans.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Compiled maintenance and repair requests for submission maintenance department and reached out to local contractors for bid proposals.
- Explained terms of lease and amounts to be paid to tenants.
- Administered operations to handle needs of more than 11,122 property units.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Assessed property, compiled information and wrote reports regarding findings for submission to senior leaders.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Created, coordinated and engaged in marketing campaigns.
- Developed and implemented tactical marketing plans.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
Regional Sales and Marketing Manager
Accelerated Leasing Services
Atlanta , GA
10.2016 - 04.2018
- Exceeded targets by building, directing and motivating high-performing sales team.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Leasing Agent
FirstKey Homes
Indianapolis, IN
05.2016 - 10.2016
- Invited prospects to fill out application upon completion of property tour.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Distributed and followed up on tenant renewal notices.
- Marketed property to local businesses through collateral, emails and phone calls.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Leasing Expert
Sales Inc.
Atlanta, GA
07.2014 - 01.2016
- Collected and maintained careful records of rental payments and payment dates.
- Generated leads for sales and rental properties through cold calls and referrals.
- Planned special events such as lotteries, dedications and project tours.
- Verified tenant incomes and other information before accepting lease applications.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Held high approval rating and maintained customer loyalty with top-notch service.
- Distributed and followed up on tenant renewal notices.
- Greeted clients, showed apartments and prepared leases.
Sales Associate
Bluegreen Vacations
Savannah, GA
10.2012 - 03.2014
- Prepared merchandise for sales floor by pricing or tagging.
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
- Collaborated with internal departments and external partners to finalize sales transactions.
- Cultivated mutually beneficial client relationships and maintained communication via phone and email.
- Participated in onsite and webinar-based sales trainings and attended sales meetings.
- Reached or exceeded sales quotas and preset personal performance goals.
- Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations.
Insurance Sales Agent
Aflac
Savannah, GA
09.2010 - 10.2012
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
- Conducted research on insurance packages and investment options to generate client recommendations.
- Drove team revenue totals by bringing in top sales numbers.
Education
No Degree - Political Science
Armstrong Atlantic State University
Savannah, GA 05.2001 -
High School Diploma -
Luella High School
Locust Grove, GA 08.2006 - 05.2010
Skills
Team development
Networking expertise
Sales leadership
Sales processes
Territory Management
New Business Development
Coaching and mentoring
B to B sales
Sales presentations
New business acquisition
Certification
GA RE License
Timeline
National Sales Implementation Manager
PunchlistUSA
10.2021 - 01.2023
Regional Leasing Manager
American Homes 4 Rent
04.2018 - 10.2021
Regional Sales and Marketing Manager
Accelerated Leasing Services
10.2016 - 04.2018
GA RE License
10-2016
Leasing Agent
FirstKey Homes
05.2016 - 10.2016
Leasing Expert
Sales Inc.
07.2014 - 01.2016
Sales Associate
Bluegreen Vacations
10.2012 - 03.2014
Insurance Sales Agent
Aflac
09.2010 - 10.2012
High School Diploma -
Luella High School
08.2006 - 05.2010
No Degree - Political Science
Armstrong Atlantic State University
05.2001 -