Courtney Murray
Silver Spring,Maryland
Summary
Skilled Human Resources Specialist with background in managing comprehensive HR tasks, including recruitment and employee relations. Possess strong communication, negotiation, and conflict resolution skills to effectively address and improve workplace dynamics. Implemented innovative staff development programs that significantly enhanced team performance and productivity. Adapt at navigating complex HR software systems to streamline administrative processes.
Overview
10
10
years of professional experience
Work History
Human Resources Specialist
DC Government
06.2023 - Current
- Identifies, develops, and maintains ongoing recruitment sources including, but not limited to, community relationships, job fairs, college recruiting, networking with community and professional-based organizations, and print media
- Interprets, analyzes, and applies qualification standards, position requirements, job analyses, and evaluation plans, and determines qualification requirements for all levels of jobs, including nonsupervisory, supervisory, and managerial in accordance with regulations, rules, and industry standards
- Updates and modifies agency position descriptions, in consultation with the agency's managers and supervisors
- Directs workforce planning through constant communication and awareness of the anticipated needs of the agency in accordance with the requirements prescribed by the DC Office of Human Resources
- Works with senior-level staff to assist in developing long-range plans to provide for the effective accomplishment of the agency’s mission and the department’s objective and goals within budgetary and other governing limitations
- Enters personnel actions into PeopleSoft and reviews all personnel actions for accuracy, completeness, and compliance with personnel policies and procedures
- Ensures that all personnel documents have proper supporting documents, codes, bureau numbers, series, grade, and position control numbers prior to affixing signature
- Screened applicants to ensure minimum qualifications are met in accordance with OPM Qualification Handbook and vacancy announcement requirements
- Actively monitored the payroll/personnel reports to ensure that employees were paid timely/accurately and that no employee was paid inappropriately due to an error in processing actions
Senior Recruiter
Akima LLC
Washington, DC
05.2018 - 06.2023
- Update external sites, Paychex, Indeed, Glassdoor, and Zip Recruiter with job postings and use candidate applicant tracking system (Taleo) and external job boards to review resumes
- Managed full cycle recruitment to keep the company fully staffed with8-10 requisitions daily
- Interviewed candidates and scheduled hiring team to determine behavioral and cultural fit
- Research recruitment and staffing policies, regulations, and reference material analyze information, select appropriate approaches, and recommend corrective action or solutions to personnel-related problems and issues
- Screen potential new hires and complete the initial phone screens, interviews, and tests
- Daily sourcing of candidates via job boards, referrals, and ad responses
- Assist with recruitment packages, and review, and evaluate candidate applications
- Enforced and explained HR policies to team members to cultivate a compliant and satisfied workforce
- Sourced potential candidates, which yielded more qualified applicants for open positions
- Upgraded the candidate screening procedure with the head of each department
- Promoted to Senior Recruiter in2020 while taking on a caseload of12-15 requisitions weekly
- Remote
Human Resources Specialist
The GW Medical Faculty Associates
Washington, DC
04.2016 - 05.2018
- Screened applicants to ensure minimum qualifications are met in accordance with OPM Qualification Handbook and vacancy announcement requirements
- Actively monitored the payroll/personnel reports to ensure that employees were paid timely/accurately and that no employee is paid inappropriately due to an error in processing actions
- Prepared and updated employment records related to hiring, transferring, promoting, and terminating
- Coordinated and conducted new hire pre-interviews
- Administered health and group benefits including COBRA,401k/profit sharing plans, and payroll
- Maintained3000+ union employee files as well as foreign employee immigration files and managed temporary contracts for more than300 employees on all shifts without timeline violations
- Completed more than $150k in placements in my first year of becoming a full-time recruiter placing Practice Administrators, Directors, Nurses, Medical Assistants, Billing/Collections and Coding professionals
Patient Access Emergency Department
Children’s National Hospital
Washington, DC
01.2015 - 04.2016
- Managed the administrative operations consisting of front desk management, scheduling appointments, processing insurance claims, and overseeing logistic requirements
- Prepared bi-weekly payroll and tracked benefit time (vacation, personal, holiday, sick) for the Emergency Department by union guidelines
- Ensured the consistent compliance of the Health Insurance Portability and Accountability Act (HIPPA) throughout the practice, always assuring patient confidentiality
- Managed/Maintained all systems where patient information may be stored (EPIC, SCI, Cerner, IDX, McKesson, etc.)
- Maintain office files and office supplies at PAR levels
Education
Bachelor of Arts - Human Resources Management
University Of the District of Columbia
Washington, DCSkills
- Staff Recruitment & Retention
- Labor and Employee Relations
- PAR and Payroll Processing
- HR Policies
- Training Development
- Wages and Salary
- Peoplesoft
- ADP
- Workforce
- Full Cycle Recruiting
- Sourcing
- Personnel engagement
- PeopleSoft HRMS
- Onboarding and orientation
Timeline
Human Resources Specialist
DC Government
06.2023 - Current
Senior Recruiter
Akima LLC
05.2018 - 06.2023
Human Resources Specialist
The GW Medical Faculty Associates
04.2016 - 05.2018
Patient Access Emergency Department
Children’s National Hospital
01.2015 - 04.2016
Bachelor of Arts - Human Resources Management
University Of the District of Columbia