Courtney Myricks
Banning,CA
Summary
Detail-oriented and adaptable business administration student with diverse experience in medical reception, office assistance, and team leadership. Currently completing an Associate of Arts in Business Administration at Riverside City College and preparing to advance to a bachelor’s degree. Skilled in appointment management, records handling, insurance verification, and health and safety protocols, with hands-on experience supporting clients and providers in healthcare and retail settings. Proficient in Microsoft Office and experienced in managing daily operations, training staff, and fostering client relationships with empathy and professionalism. Ready to contribute a strong work ethic, interpersonal skills, and a commitment to excellence to a dynamic workplace.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
King Counseling Service
03.2024 - Current
- Maintained provider calendar including scheduling patients, responding to appointment requests and managing patient check-ins and registration documentation.
- Answered and directed calls, taking and directing accurate patient messages.
- Supported provider business needs including verifying insurance coverage, data entry and working with vendors to maintain office supply needs.
- Routinely practiced communicating with empathy and compassion while addressing patients and their needs.
Office Assistant
Vintage Vinyl Pus
05.2023 - 03.2024
- Efficiently managed, organizes and maintains business needs including scheduling of vendors, shipping and receiving orders and maintaining office supply needs.
- Managed interpersonal communications including answering phone calls, responding to emails, posting and responding to social media correspondence in order to promote and support sales.
- Greeted and supported consumers through managing sales transactions, answering questions and problem solving with use of critical thinking and compassion.
- Proficient in the use of office equipment and computer software including Microsoft Office.
Shift Leader
Wingstop
02.2022 - 04.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Associates Degree - Business Administration
Riverside City College
Riverside, CA06-2024
Skills
- Health & Safety Management
- Process Improvement
- Client Relationship Building
- Microsoft
- Appointment management
- Reminder calls
- Insurance verifications
- Office Administration
- Records Management
Timeline
Medical Receptionist
King Counseling Service
03.2024 - Current
Office Assistant
Vintage Vinyl Pus
05.2023 - 03.2024
Shift Leader
Wingstop
02.2022 - 04.2023
Associates Degree - Business Administration
Riverside City College
Similar Profiles
Jada PhilbinJada Philbin
Mental Health Therapist at Phoenix Counseling ServiceMental Health Therapist at Phoenix Counseling Service
Jadyn ShoemakeJadyn Shoemake
Licensed Clinical Social Worker at Building Bridges Counseling Service LLCLicensed Clinical Social Worker at Building Bridges Counseling Service LLC
Amanda GollehonAmanda Gollehon
Psychotherapist at Family Counseling Service of AthensPsychotherapist at Family Counseling Service of Athens