Courtney Norman
Helena,MT
Overview
2
2
years of professional experience
Work History
LINE SERVICE TECHNICIAN
EXEC AIR MONTANA
06.2023 - Current
- Providing customer service to flight crews and passengers that included refueling aircraft.
- Towing aircraft to desired locations within airport property.
- Loading and unloading of baggage.
- Issuing and receiving rental car keys.
- Assisting medical personnel and patients for medical flights.
- Managing time and tasks assigned for that shift.
- Including unplanned aircraft arrival or departures.
SALES CONSULTANT
ELK MOUNTAIN MOTORS
07.2022 - Current
- Assisting customers in finding and purchasing the correct vehicle for their needs.
- Providing information on different models including Carfax reports, model features, and financing options.
- Conducting test drives with all purchasing party members.
- Answering multiple phone lines.
- Replying to multiple e-mails from customers.
- Advertising available vehicles on social media including Facebook Marketplace, Facebook Classifieds, and Craigslist.
FLIGHT ATTENDANT, INSTRUCTOR, RECRUITER
ELITE AIRWAYS
11.2021 - 07.2022
- Perform safety and security sweeps on aircraft prior to flight.
- Assist passengers during boarding and deplaning.
- Conduct pre-flight safety briefings.
- Serve passengers snacks and drinks.
- Ensure passenger safety during flight.
- Instruct new flight attendants during initial training and recurrent training.
- Recruit future flight attendants.
Education
Private Pilot License -
VETTER AVIATION
Helena12.2024
Associate of Science - Pharmacy (Pre-Pharmacy)
Helena College University of Montana
Helena, MT05.2018
Associate of Science - Licensed Practical Nurse
Helena College University of Montana
Helena, MT12.2015
High School Diploma -
JOHN R. ROGERS HIGH SCHOOL
Spokane06.2000
Skills
- Effective and clear communication
- Follow verbal and written directions
- Time and task management
- Computer and program use
- Multitasking
- Working team member
- Working independently
- Performing tasks safely
- Resolve issues quickly
Timeline
LINE SERVICE TECHNICIAN
EXEC AIR MONTANA
06.2023 - Current
SALES CONSULTANT
ELK MOUNTAIN MOTORS
07.2022 - Current
FLIGHT ATTENDANT, INSTRUCTOR, RECRUITER
ELITE AIRWAYS
11.2021 - 07.2022
Private Pilot License -
VETTER AVIATION
Associate of Science - Pharmacy (Pre-Pharmacy)
Helena College University of Montana
Associate of Science - Licensed Practical Nurse
Helena College University of Montana
High School Diploma -
JOHN R. ROGERS HIGH SCHOOL