Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Courtney Norris

KAPAA,United States

Summary

Experienced in customer satisfaction and education, I have achieved success as a farmers' market salesperson at Rosa's Tropical Exotic since 2023. Skilled in effectively communicating the benefits of locally-grown produce and providing valuable information on their origins and cultivation methods. Currently cultivating our own family farm on our property in Kapahi in order to sell produce in the future. Additionally, I have gained extensive experience as a Scopist at Philip Norris, CSR, Inc since 2009, consistently ensuring accurate and confidential legal transcription services. Highly experienced working both independently, with a team and in customer service.

Overview

24
24
years of professional experience

Work History

Farmers' Market Sales

Rosa's Tropical Exotic
08.2023 - Current
  • Energetically promote and sell local produce, ensuring customer satisfaction and repeat business at the farmers' market
  • Prepare and sell prepared foods using Kauai-grown fruits
  • Harvest produce
  • Label and bag produce for market
  • Educate community and tourists about local produce
  • Deliver produce to local markets, when needed
  • Farming

Scopist

Philip Norris, CSR, Inc
08.2009 - Current
  • Professionally edit legal transcripts for court reporters
  • Review and edit deposition transcripts for grammar and to ensure accuracy and quality
  • Proofread legal transcripts
  • Work remotely, skilled at working independently
  • Self-paced, adhere to deadlines
  • Listen to audio recordings, research and fact-check
  • Adhere to data confidentiality
  • Self-motivated, with a strong sense of personal responsibility

Catering Manager

Hyatt, Inc
08.2007 - 06.2009
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations
  • Met with clients to outline desired goals and prepared quotes for overall catering costs
  • Handled catering scheduling, ordered food and planned events
  • Sold contracts for events
  • Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution
  • Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality
  • Collaborated with clients to understand their vision, translating it into memorable events that exceeded expectations
  • Managed an assistant

Personal Banker 1

Wells Fargo Bank
09.2000 - 05.2006
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
  • Processed deposits, withdrawals and ACH transfers accurately.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.

Education

Food Handler Safety Course - Food And Nutrition

Hawaii Department of Health
03.2024

Health Coach Certification Program - Health And Wellness

Institute For Integrative Nutrition
Online
09.2021

Yoga Teacher Training 220-Hour Certification Program - Health And Wellness

Savvy Soul Yoga & Mindfulness School
Lihue, HI
07.2019

Bachelor's Degree - Business Administration

California State University-Channel Islands
Camarillo, Ca
05.2010

Skills

  • Organizational leadership
  • Adaptability
  • Dependable
  • Customer Service
  • Coaching
  • Detail-oriented
  • Product display
  • Quick learner
  • Time management
  • Adaptability and flexibility
  • Relationship building
  • Product and service sales
  • Event planning

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Mindfulness practices
  • Yoga & barre
  • Growing herbs, vegetables, or fruits in home gardens
  • Community
  • Event planning
  • Personal Development and Self-Improvement
  • Holistic living
  • Healthy, diabetic-friendly cooking for my family and friends, plus expanding my culinary skills
  • Outdoor activities with my partner, son and our dog
  • Journaling
  • Investing

Timeline

Farmers' Market Sales

Rosa's Tropical Exotic
08.2023 - Current

Scopist

Philip Norris, CSR, Inc
08.2009 - Current

Catering Manager

Hyatt, Inc
08.2007 - 06.2009

Personal Banker 1

Wells Fargo Bank
09.2000 - 05.2006

Bachelor's Degree - Business Administration

California State University-Channel Islands

Food Handler Safety Course - Food And Nutrition

Hawaii Department of Health

Health Coach Certification Program - Health And Wellness

Institute For Integrative Nutrition

Yoga Teacher Training 220-Hour Certification Program - Health And Wellness

Savvy Soul Yoga & Mindfulness School
Courtney Norris