Courtney Owen
Hendersonville,NC
Summary
Dedicated employee who hopes to continue to learn and grow with the company.
Overview
1
1
year of professional experience
Work History
Activities Assistant
StoneCreek Health & Rehabilitation
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Documented resident progress in charts and records, providing accurate information to assist with ongoing care plans and evaluations.
Admissions & Social Assistant
StoneCreek Health & Rehabilitation
- Explained admission processes.
- Conducted admission paperwork with family or residents.
- Input resident demographics.
- Collected information that was needed to be provided to DSS for Medicaid process.
Business Office Manager
StoneCreek Health & Rehabilitation
- Developed relationships with families/ residents for paying bill on time.
- Sending monthly statements.
- Helping families/ residents with medicaid applications.
- Building relationships with medicaid caseworkers.
- Running reports & balancing numbers.
- Explaining insurance benefits to residents/ families.
- Managing a department.
Social Worker
StoneCreek Health & Rehabilitation
- Helped residents find housing.
- Helped provide families/ residents with outside resources that could help them once back in the community.
- Finding correct placement for resident once rehab is complete.
- Mediate between families & residents.
- Having difficult conversations with families/ residents.
- Schedule care plan meetings.
- Update families/ residents on progress with therapy.
Social Worker
The Lodge At Mills River Health And Rehabilitation
11.2023 - Current
- Monitored residents progress and adapted treatment plans to meet changing needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for residents.
- Educated families on available community resources, connecting them with essential services such as housing assistance, medicaid assistance & community resources.
- Schedule care plan meetings with families & residents.
- Work with families and residents to decided next step after rehab services.
- Dealing with families/ residents needs, issues, concerns.
- Care planning each individuals care needs.
Education
Associate in Human Resources - Social Work
Asheville Buncombe Technical Community College
Asheville, NC05.2014
Skills
- Relationship Building
- Resident support
- Customer Service
- Flexibility
- Documentation skills
- Problem-Solving
- Time Management
- Collaboration and Teamwork
- Attention to Detail
- Conflict Resolution
- Efficient under pressure
- Cooperative
- Community Resources
- Elder Care Knowledge
- Community Referrals
- Discharge Planning
Timeline
Social Worker
The Lodge At Mills River Health And Rehabilitation
11.2023 - Current
Activities Assistant
StoneCreek Health & Rehabilitation
Admissions & Social Assistant
StoneCreek Health & Rehabilitation
Business Office Manager
StoneCreek Health & Rehabilitation
Social Worker
StoneCreek Health & Rehabilitation
Associate in Human Resources - Social Work
Asheville Buncombe Technical Community College
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