Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Courtney Pachecano Valenzuela

Hilo,HI

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Administrative Assistant

Yurts Hawaii
08.2021 - 03.2022
  • Schedule contractors. Keep up client files. Update CSM database. Answer phones. File. Contact potential clients and other various administrative duties.

Project Coordinator

Provision Solar Inc
12.2019 - 03.2020
  • Inspection Requests HOA Approvals Scheduling Projects Customer Communication Post Construction Validations

Big Island Director Of Operations

Revolusun Smart Home
04.2019 - 07.2019
  • Responsible for scheduling crews and technicians to install Revolusun Smart Home products and communicating with customers, operations staff, city and county inspectors and subcontractors as appropriate to facilitate the completion of work.
  • April 2019 to July 2019 Construction Coordinator - Rising Sun Solar, Hilo. Responsible for scheduling and coordinating the construction and installation of all solar installations on behalf of Rising Sun Solar. Managed all personnel, material acquisition, equipment logistics and customer contacts. Worked closely with Hawaii County planning and public works departments to acquire permits and verify final approvals. Completes and delivers periodic manpower, budgetary and efficiency reports. Interfaces directly with senior company

Branch Manager

Rising Sun Solar Electric LLC
06.2016 - 03.2019
  • Responsible for scheduling and coordinating construction and installation of all solar installations on behalf of Rising Sun Solar. Managed all personnel, material acquisition, equipment logistics and customer contacts. Worked closely with Hawai'i County planning and public works departments to acquire permits and verify approvals. Worked closely with Hawai'i County Electrical and Building inspectors on Approval of Inspections. Completes and delivers periodic manpower, budgetary and efficiency reports. Interfaces directly with senior company officers and ownership.

PV Operations Coordinator

American Electric
08.2014 - 06.2016
  • Responsible for coordinating all operational aspects of PV projects on Hawai'i Island including permit acquisition, utility approval, NTP approval, change orders, production changes, customer relations, scheduling, labor management and crisis resolution. Also Administrative Coordinator for TEGG, an electrical maintenance program for commercial accounts. Job duties include crew scheduling, software program management and customer service

Logistic Coordinator

We're Tops Countertops
01.2003 - 12.2005
  • Woodland, CA. Coordinated installation of countertops for customers. Ordered inventory and materials, scheduled crews for job sites and coordinated on-site communication with the customer. Follow up with customers to assure satisfaction and company feedback. 2003-2005.

Human Resources Assistant

Basalite Concrete Products
01.2002 - 01.2003
  • Davis, CA. Worked in the Human Resources processing payroll and performing various human resource-related functions. This was a one-year temporary position. 2002-2003

Customer Service

Wal-Mart
01.1999 - 01.2002
  • Woodland, CA. Performed multiple functions as a cashier and customer service associate at a large Wal-Mart in Woodland, CA. Responsible for handling customer transactions at the check-out counter and provide customer service throughout the store. 1999-2002

Education

High School Diploma - undefined

Davis High School
Davis, CA

Skills

  • Oversaw customer service initiatives to improve client engagement and retention Directed data entry processes to ensure data integrity and accessibility Leveraged computer skills to streamline office administration and enhance productivity Cultivated strong customer and client relations through professional communication Implemented effective filing systems for improved documentation management Coordinated scheduling and calendar management to optimize team workflows Delivered comprehensive administrative support to facilitate office management Championed proficiency in Microsoft Word, Excel, and Outlook to enhance operational efficiency

Timeline

Administrative Assistant

Yurts Hawaii
08.2021 - 03.2022

Project Coordinator

Provision Solar Inc
12.2019 - 03.2020

Big Island Director Of Operations

Revolusun Smart Home
04.2019 - 07.2019

Branch Manager

Rising Sun Solar Electric LLC
06.2016 - 03.2019

PV Operations Coordinator

American Electric
08.2014 - 06.2016

Logistic Coordinator

We're Tops Countertops
01.2003 - 12.2005

Human Resources Assistant

Basalite Concrete Products
01.2002 - 01.2003

Customer Service

Wal-Mart
01.1999 - 01.2002

High School Diploma - undefined

Davis High School
Courtney Pachecano Valenzuela