Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Payne

Jasper,TN

Summary

Proven professional, adept in money handling and customer relationship development, significantly enhanced client trust and repeat business at Handyman Salvage. Expert in transaction processing and maintaining confidentiality, I excel in fast-paced environments, demonstrating exceptional customer service and a strong work ethic.

Overview

6
6
years of professional experience

Work History

Bank Teller

CTCB
06.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.

Customer Service Representative

Handyman Salvage
04.2018 - 01.2020
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Diploma -

Faith Missionary Academy
Gruetli-Laager, TN
05.2014

Skills

  • Professionalism and Courtesy
  • Money Handling
  • Deposit and withdrawal management
  • Cash counting
  • Customer relationship development
  • Patience and Empathy
  • Transaction Processing
  • Listening and Comprehension
  • Cash handling expertise
  • Balance Transfers
  • Stress Tolerance
  • Strong Work Ethic
  • Cash handling and management
  • Approachable
  • Positive
  • Exceptional customer service
  • Friendly

Timeline

Bank Teller

CTCB
06.2024 - Current

Customer Service Representative

Handyman Salvage
04.2018 - 01.2020

Diploma -

Faith Missionary Academy

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Courtney Payne