ISAAC NDAGIJIMANA
Missouri Valley,IA
Summary
Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Bank Teller
Centris Federal Credit Union
11.2024 - 04.2025
- Processed a high volume of transactions accurately and efficiently.
- Assisted members with account inquiries and resolved issues promptly.
- Maintained cash drawer accuracy through diligent balancing practices.
- Collaborated with team to streamline workflow and improve service delivery.
- Educated members on products and services to enhance customer experience.
Sales & Supply Chain intern
Watson LLC Group
09.2024 - 01.2025
- Prepared and analyzed weekly sales and logistics reports.
- Assisted supply chain coordination by tracking inventory.
- Analyzed supply chain data to identify inefficiencies and recommend process enhancements.
- Collaborated with suppliers to ensure timely delivery of materials and components.
- Enhanced inventory accuracy by conducting regular audits and maintaining updated records.
Taxation Accounting
Dickinson & Clark CPAs
12.2023 - 04.2024
- Tax Return Preparation
- Improved client satisfaction by accurately preparing returns by collecting financial data and applying IRS-compliant practices at Dickinson & Clark CPAs.
- Prepared and reviewed individual and corporate tax returns, ensuring compliance with federal and state regulations.
- Conducted thorough tax research to provide accurate guidance on complex taxation issues for clients.
Store Cashier
Iowa Western Community College
01.2022 - 02.2023
- Maintain customer service standards over the phone and in person
- Utilize creativity to create new displays and restock items
- Complete transactions at registers for textbooks, merchandise, and gift cards
Assistant Director
An Orphan
08.2020 - 02.2022
- Selected to work to support a mission close to my heart within my community
- Scheduled and coordinated meetings, appointments, and arrangements for Senior Director
- Maintained reporting and filing of dozens of cases
- Transcribed meetings and provided follow-ups to external partnerships
- Developed strong Microsoft Suite skills
- Maintained relationships with Imanakids community and community partners
Education
Bachelor of Business Administration - BBA - Logistics and Supply Chain Management
University of Nebraska
Omaha, Nebraska05.2025
Associate degree - Business Administration - Sales
Iowa Western Community College
Council Bluffs, Iowa05.2023
High School Diploma - Mathematics, Computer Science and Economics
G.s apade
Kigali, Rwanda01.2019
Skills
- Microsoft Suite
- QuickBooks
- Xero
- Bookkeeping
- Sales Analysis
- Logistics Coordination
- Tax Return Preparation
- Customer Service
- Reporting
- Inventory Tracking
- Communication
- Client Satisfaction
- Teamwork
- Accuracy
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
LANGUAGES
English - Proficient
Kinyarwanda - Native
Timeline
Bank Teller
Centris Federal Credit Union
11.2024 - 04.2025
Sales & Supply Chain intern
Watson LLC Group
09.2024 - 01.2025
Taxation Accounting
Dickinson & Clark CPAs
12.2023 - 04.2024
Store Cashier
Iowa Western Community College
01.2022 - 02.2023
Assistant Director
An Orphan
08.2020 - 02.2022
Associate degree - Business Administration - Sales
Iowa Western Community College
High School Diploma - Mathematics, Computer Science and Economics
G.s apade
Bachelor of Business Administration - BBA - Logistics and Supply Chain Management
University of Nebraska