Courtney Person-Awes

- PC DOS Winner Long Beach & Seaside results

- Raised AES from 3.77 to a 4.23

- Continue to be #2 for a large site for Customer Insite 73.4%

• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Established and cultivated solid business relationships with new or existing customers.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Evaluated performance against goals and implemented appropriate development plans.

DOS of the the year for H2C

# 4 in the PAC ONE '22

123% of revenue 132% VPG

March Madness winner

• Cultivated and maintained strategic alliances with key partners and vendors.
• Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
• Directed sales and marketing management staff in successful use and development of business plans and strategies.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Implemented systems and procedures to increase sales.
• Maximized performance by monitoring daily activities and mentoring team members.

Ran the Long Beach sales site

• Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.

• Worked well in a team setting, providing support and guidance.
• Engaged with customers to build rapport and loyalty.
• Contributed to team objectives in fast-paced environment.
• Set and achieved company defined sales goals.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

• Established departmental performance goals and provided feedback for underperforming areas.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Leveraged professional networks and industry knowledge to strengthen client relationships.
• Assisted with sales and marketing strategies to foster achievement of revenue goals.
• Interacted well with customers to build connections and nurture relationships.
• Trained new employees on proper protocols and customer service standards.
• Assisted in recruiting, hiring and training of team members.