Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Pett

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Manic Maids Cleaning Services

Courtney Pett
01.2023 - Current
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged positively with residents while cleaning apartments and common areas.
  • Kept building entryway glass clean and polished for professional presentation.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Polished glass surfaces and windows.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Dog Walker /Animal Sitter

Rover
07.2021 - Current
  • Fed, walked and cared for dogs during owners' absences and out-of-town trips.
  • Led dogs away from hazards, obstacles and other animals to protect safety.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Coordinated with animal owners for scheduling services and payment processing.
  • Alerted owners immediately of health or behavior problems for speedy resolution and care.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Monitored animals for behavioral problems and signs of health issues.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.

Food Deliverer

Doordash
09.2019 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Package Handler

Fedex
10.2021 - 01.2022
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Driver

SOS Safe Ride
05.2019 - 03.2020
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Transported Costumers Home Safely and Efficiently

Server

Champions Billiards Sports Bar
08.2018 - 11.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

GED -

Hagerstown Community College
Hagerstown, MD
02.2023

Skills

  • Active Listening
  • Natural Cleaning Products
  • Critical Thinking
  • Sweeping and Mopping
  • Basic Animal Care
  • On- and Off-Leash Walking
  • Dog Welfare
  • Dog Behavior
  • Pet Toxins Knowledgeable
  • Animal Safety
  • Route Management
  • Customer Service
  • Fragile Item Handling
  • Package Loading
  • Outgoing
  • Positive attitude
  • Emotional Maturity

Timeline

Manic Maids Cleaning Services

Courtney Pett
01.2023 - Current

Package Handler

Fedex
10.2021 - 01.2022

Dog Walker /Animal Sitter

Rover
07.2021 - Current

Food Deliverer

Doordash
09.2019 - Current

Driver

SOS Safe Ride
05.2019 - 03.2020

Server

Champions Billiards Sports Bar
08.2018 - 11.2019

GED -

Hagerstown Community College

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Courtney Pett