Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Stephenson

Tujunga,CA

Summary

Dynamic and reliable professional with extensive experience in residential cleaning and pet care, notably with Gig Work. Proven ability to manage schedules and maintain client relationships while ensuring high standards of cleanliness and safety. Skilled in effective communication and adept at medication management, fostering trust and satisfaction among clients.

Overview

42
42
years of professional experience

Work History

House Cleaner

Gig Work
Sunland, CA
01.2024 - Current

Cleaned Residential Spaces according to Client requests and Preferrences. Utilising Cleaning products and Equipment provided by myself or the Client.

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Apprentice

Gig Work
Tujunga, Sunland, Van Nuys, Chatsworth, Simi, Ca
01.2024 - Current

Painting, Repair and Matinience, Dog Walker; Pet Sitter, Gardening and Landscape, Personal Assistant, House Cleaning, Pool Cleaning, Driving,

Self Employed and Individual Gig Work Employment. Hours and Hourly Wage varies on type of job, usually paid lower hourly rate, job, or day pay. Lower pay rate due to on job training, or enhancing job skills.

Helper

Volunter Non Profit
Tujunga, CA
02.2023 - Current

Helped seniors and disabled people with everday errands, shopping, laundry, yard work, household chores, and cleaning. Non profit self volunteer.

House Sitter

Gig Work
Various Location in Both Ventura And Los Angeles,CA
01.1990 - Current
  • Managed daily care routines for pets, ensuring well-being and safety.
  • Maintained clean and organized living environments to enhance comfort for homeowners.
  • Monitored property security, addressing any concerns promptly to ensure client peace of mind.
  • Communicated effectively with homeowners, providing updates on property status and pet care.
  • Followed specific instructions for pet feeding schedules and medication administration accurately.
  • Developed trust-based relationships with clients through reliable and consistent service delivery.
  • Assisted in light maintenance tasks, contributing to overall property upkeep and appearance.
  • Communicated with homeowner via phone or text.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
  • Fed and watered animals and replaced dirty bedding and litter boxes.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Brought in mail and newspaper to maintain appearance of activity at client residence.
  • Managed pet care responsibilities efficiently, guaranteeing the health and well-being of animals under supervision.
  • Collected, forwarded or signed for mail, packages, or home services.
  • Answered telephone and doorbell, took messages, and relayed information to owner.
  • Maintained lawn and outdoor property for house to appear “lived-in.”
  • Enhanced client satisfaction by providing exceptional house sitting services, ensuring a clean and secure environment.
  • Contributed to a well-organized home space by performing light cleaning duties, promoting a welcoming atmosphere upon the owner''s return.
  • Safeguarded homeowner valuables, demonstrating responsibility for entrusted belongings while owners were away from their homes.
  • Maintained client trust with thorough communication on property status and any necessary updates during their absence.
  • Cleaned out fridge and freezer of perishable items likely to spoil before use.
  • Prevented potential security issues by conducting regular perimeter checks and promptly reporting any concerns to homeowners.
  • Ensured a safe environment for pets under care by routinely monitoring health conditions and administering medications as instructed by owners.
  • Demonstrated flexibility in accommodating last-minute changes or requests from homeowners, prioritizing client satisfaction and positive experiences.
  • Retained high-quality service standards by adhering strictly to homeowner guidelines regarding property management and privacy protection.
  • Supported clients'' peace of mind by addressing emergencies promptly and effectively in accordance with their instructions.
  • Facilitated smooth transitions for returning homeowners by preparing reports detailing completed tasks, incidents encountered, and any other relevant information about the property during its management period.
  • Set security system using passcode and kept appropriately armed while at property and away.
  • Performed comprehensive pre-departure consultations with clients to establish clear expectations for house-sitting duties during their absence.
  • Established strong rapport with clients through consistent professionalism and excellent interpersonal skills, leading to repeat business opportunities.
  • Enhanced property value, conducted seasonal maintenance tasks to keep home in pristine condition.
  • Cultivated positive relationships with homeowners, leading to repeat engagement by demonstrating reliability and trustworthiness.
  • Achieved serene living environment for homeowners upon return, through thorough cleaning and organization tasks.
  • Improved property security, liaised with neighborhood watch programs to ensure home was monitored during homeowner absence.
  • Fostered safe and nurturing environment for pets, resulting in reduced anxiety for animals and peace of mind for owners.
  • Reduced energy costs, monitored and adjusted thermostats according to specified instructions.
  • Nurtured homeowner trust, carefully adhered to all house rules and special instructions, leading to worry-free absence.
  • Enhanced homeowner satisfaction by providing consistent updates and photographs of their pets and property during their absence.
  • Protected homeowner privacy, managed and sorted mail without disclosing sensitive information, ensuring confidentiality.
  • Ensured pet well-being, administered medications and followed special care instructions as required.
  • Streamlined communication, established regular schedule for updating homeowners, which improved their satisfaction and trust.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Developed and implemented individual care plans tailored to needs of each client.

Dog Sitter

Gig Work
Various Locations, CA
01.1984 - Current
  • Provided attentive care for dogs, ensuring safety and well-being during sitting sessions.
  • Administered medications and special dietary needs as instructed by pet owners.
  • Maintained cleanliness of living areas, including feeding stations and exercise spaces.
  • Monitored behavior and activity levels, reporting any concerns to pet owners promptly.

Receptionist, Clerical

Ullo Insurance Broker
Simi Valley, CA
01.1999 - 01.2016

Ran switchboard directing all Callers to appropriate dept.

Incoming and outgoing mail

Proof reading of client insurance Policies and Endorsements.

Data Entry

10- key

Head Bartender

Barone's Italian Restaurant
Woodland Hills, CA
06.2003 - 06.2008
  • Supervised bar operations, ensuring adherence to health and safety regulations.
  • Trained and mentored junior bartenders on cocktail preparation and customer service skills.
  • Developed seasonal cocktail menu, incorporating fresh ingredients and regional flavors.
  • Managed inventory levels, ordering supplies to minimize waste and optimize costs.

Education

Accounting And Bookkeeping

Simi Valley Adult Career Institute
Simi Valley, CA

Gen Ed, Child Pyschology

Moorpark College
Moorpark, CA

Skills

  • Schedule management
  • Written and verbal communication
  • Dog walking
  • Client relationship management
  • Honest and trustworthy
  • Customer service
  • Flexible schedule
  • Adaptability and dependability
  • Regular availability
  • Animal safety
  • Pet sitting
  • Pet feeding
  • Client communication
  • Pet boarding
  • Behavior monitoring
  • Valid Driver's license
  • Schedule adherence
  • Smartphone usage
  • Tick removal
  • Special needs care
  • Doggy daycare
  • Animal grooming
  • Verbal and written communication
  • Safety protocols
  • First aid knowledge
  • Infection control
  • Emergency preparedness
  • Animal exercise
  • Pet care needs
  • Medication management
  • Issue resolution
  • Care plan adherence
  • Client privacy management
  • Medication administration
  • Behavioral management
  • Pet care management
  • Grooming and bathing
  • Following pet care instructions
  • Safe transportation
  • Client privacy
  • Task scheduling
  • Client check-ins
  • Pet owner consultations
  • Pet feedings
  • Positive attitude
  • Punctual and reliable
  • Pet care
  • Schedule coordination
  • Cleaning and sanitization
  • Floor cleaning
  • Kitchen cleaning
  • Health and safety compliance
  • Bathroom sanitation
  • Housekeeping
  • Childcare assistance
  • Pet mess cleanup
  • Wall scrubbing
  • Floor sweeping
  • Waste disposal
  • Eco-friendly practices
  • Packing and unpacking
  • Furniture treatment
  • Basic repairs
  • Dusting techniques
  • Gardening tasks
  • Meal preparation
  • Commercial and residential cleaning
  • Furniture dusting
  • Restocking supplies
  • Carpet vacuuming
  • Teamwork
  • Vacuuming and sweeping
  • Residential cleaning
  • Customer service-focused
  • Excellent oral and written communication
  • Interior and exterior cleaning
  • Physically strong
  • Building maintenance
  • Resident support
  • Household management
  • Payment collection
  • Clutter removal
  • Safe cleaning with chemicals
  • Polishing surfaces
  • Mopping and sweeping
  • Cleaning bathrooms
  • Hospitality background
  • Guest relations
  • Restroom detailing
  • Multitasking and organization
  • Cleaning and organizing
  • Room preparation

Timeline

House Cleaner

Gig Work
01.2024 - Current

Apprentice

Gig Work
01.2024 - Current

Helper

Volunter Non Profit
02.2023 - Current

Head Bartender

Barone's Italian Restaurant
06.2003 - 06.2008

Receptionist, Clerical

Ullo Insurance Broker
01.1999 - 01.2016

House Sitter

Gig Work
01.1990 - Current

Dog Sitter

Gig Work
01.1984 - Current

Accounting And Bookkeeping

Simi Valley Adult Career Institute

Gen Ed, Child Pyschology

Moorpark College
Stephanie Stephenson