Courtney Plaskon
Salisbury,USA
Summary
Efficient and dedicated kennel technician with 1 year of experience in animal care and management. Skilled in supervising staff, inventory control, and cash handling, with a strong background in customer service and sales. Proven ability to create a clean and safe environment for pets, demonstrating leadership in a fast-paced setting. Seeking to leverage expertise in a dynamic office work environment. Authorized to work in the US for any employer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kennel Technician
Golden Wood Kennels
Maryland
05.2024 - Current
Assistant Manager
Zoom Car Wash
Berlin, MD
02.2021 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High school diploma - undefined
Parkside High School
Salisbury, MD06.2022
Skills
- Cash Handling (3 years)
- Animal care
- Front desk
- Sales (3 years)
- Store Management Experience (2 years)
- Kennel experience
- Management (2 years)
- Communication skills
- Inventory Control (1 year)
- Assistant Manager Experience (2 years)
- Animal handling
- Microsoft Word (3 years)
- Upselling
- Barista Experience (1 year)
- Pet care
- Supervising Experience (2 years)
- Leadership (2 years)
- Organizational skills
- Customer service
- Cleaning Experience
- POS (3 years)
Certification
- Driver's License Present
- Driver's License
- Food Handler Certification
Languages
English
Timeline
Kennel Technician
Golden Wood Kennels
05.2024 - Current
Assistant Manager
Zoom Car Wash
02.2021 - 04.2024
High school diploma - undefined
Parkside High School