
Dedicated and professional team player with strong organizational skills. Committed to improving processes and services to enhance customer experience. Proven ability to effectively manage time.
•Supported clients in their journey towards sustained recovery through active listening, empathetic understanding, constructive feedback, and ongoing encouragement.
• Maintained accurate client records to ensure continuity of care across different service providers within the facility or community support network.
• Evaluated clients'' progress regularly and adjusted treatment plans accordingly to optimize recovery success rates
• Implemented relapse prevention strategies by identifying triggers, developing coping skills, and creating personalized action plans for each client''s unique situation.
• Promoted positive behavior change by reinforcing achievements and supporting clients'' personal growth in recovery.
• Taught substance abuse classes to help clients understand consequences of drug and alcohol use.