COURTNEY PORTER
Blue Springs,NE
Summary
Team Leader experienced in directing activities in any setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
Overview
9
9
years of professional experience
Work History
Chief Operations Officer
Carter Professional Care - Hamilton County Hospital
Syracuse, Kansas
11.2021 - Current
- Leveraged experience through vital management positions guiding business to success. Internal covid-19 communication plan with senior team to deliver to all staff.
- Effective change management implementation across multiple departments.
- Directed technological improvements, reducing waste and business bottlenecks. Worked closely with IT on software integration to improve workflow for our laboratory department.
- Coordinated and implemented effective training for management professionals to improve processes that involved multiple departments and fluid communication with team members.
- Increased profitability by optimizing sales and fulfilling lower overhead costs through collaboration with peer groups along with CEO and president in order to implement processes for continuous improvement.
- Interviewed, supervised and motivated multiple staff members to achieve optimal productivity.
- Implemented team plans, clarified roles of members and introduced new processes to boost quality across departments.
- Full collaboration with corporate office with delivering metrics utilized for performance of each department within across multiple departments.
Assistant Director/Sales Executive
Kubat Healthcare
Omaha, Nebraska
05.2017 - 11.2021
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Promoted teamwork and culture of mutual accomplishment with new sales team members.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
Surgical Technologist
Open Heart, Bryan Health
Lincoln, Nebraska
01.2014 - 05.2017
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
- Projected best-in-class care standards by achieving training initiatives for new surgical team members and aligning surgical procedures for optimal efficiency.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards and overall facility policies.
- Evaluated procedure needs and set up equipment, tools, supplies and instruments.
- Coordinated acquisition of surgical services and specialized equipment.
Education
Doctor of Education - Leadership, Administration
Doane University
Lincoln, NE05.2024
Master of Arts - Management - Leadership Coaching Emphasis
Doane University
Lincoln, NE05.2017
Bachelor of Science - Health Sciences
Doane University
Lincoln, NE05.2013
Skills
- Change and Growth Management
- Continuous Quality Improvement (CQI)
- Employee Motivation and Performance
- Operational Efficiency
- Corporate Communications
- Leadership and People Development
- Effective Communicator and Public Speaker
- Management Team Leadership
- Program Administration
- Corporate Strategy and Development
- Motivational Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chief Operations Officer
Carter Professional Care - Hamilton County Hospital
11.2021 - Current
Assistant Director/Sales Executive
Kubat Healthcare
05.2017 - 11.2021
Surgical Technologist
Open Heart, Bryan Health
01.2014 - 05.2017
Doctor of Education - Leadership, Administration
Doane University
Master of Arts - Management - Leadership Coaching Emphasis
Doane University
Bachelor of Science - Health Sciences
Doane University
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