Courtney Price
Rocky Mount,VA
Summary
Rescue Supervisor at Franklin County with 35 years experience in operations management and strategic planning. Enhanced team efficiency and satisfaction through targeted training and conflict resolution. Proven leader in emergency management, fostering professional growth and development.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Manages day to day operations to include staffing, citizen complaints and conflict resolution.
Overview
2026
2026
years of professional experience
Work History
Rescue Supervisor
Franklin County
Rocky Mount , VA
2014 - Current
- Oversees daily operations of 18 Firefighter Paramedics - EMTS, ensuring smooth workflow and timely completion of tasks.
- Improves customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Demonstrates commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Resolves conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentors junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducts performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Fire Lieutenant
Roanoke Fire EMS
Roanoke , VA
1991 - 2015
- Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Supervised cleaning and maintenance of buildings, rooms and equipment.
- Managed operations of firefighting personnel during emergency situations.
- Mentored new firefighters, fostering a positive work environment conducive to professional growth and development.
- Managed up to 12 medical units during daily operations.
Skills
Staff management
Operations management
Strategic planning
Schedule development
Staff discipline
Decision-making
Training and mentoring
Development of SOG and SOP
Verbal and written communication
Conflict resolution
Documentation and reporting
Coaching and mentoring
Experience
35 Years experience in the field of Frie EMS working my way through the ranks from rookie Firefighter EMT to proven Field Supervisor. I have worked in every aspect of the field of FIRE EMS from training, mentoring, supervision and shift leadership.
Timeline
Rescue Supervisor
Franklin County
2014 - Current
Fire Lieutenant
Roanoke Fire EMS
1991 - 2015