Courtney Quisenberry
Richmond,IN
Summary
Conscientious professional with a strong background in assisting terminal patients and families through active listening, compassionate care and interpersonal skills. Communicative Hospice Aide committed to helping with activities of daily living for patients in both private residences and facility settings.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Friends Fellowship, Chester Blvd
Richmond, IN
- Answered signal lights, bells or intercom systems to determine resident needs.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Distributed drinking water and nourishment to residents.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted residents in preparing for activities and social programs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Supported non-ambulatory residents in range of motion exercises.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Documented activities and recorded information in EMR system.
Registered Behavior Technician
Hopebridge Autism Therapy Center
Richmond, IN
06.2023 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Hospice Aide
Reid Health Services
Richmond, IN
11.2020 - 04.2023
- Supported grieving families by offering listening ear, compassion and kindness.
- Helped patients maintain dignity during difficult times.
- Assisted terminally ill patients with bathing, grooming and dressing.
- Measured vital signs, recorded data gathered and provided treatment assistance to nurses.
- Moved patients carefully into different positions to promote better body alignment and comfort.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Turned and repositioned bedridden patients to prevent bedsores.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Answered patient call signals and signal lights to determine patients' needs.
- Reminded patients to take prescribed medications or nutritional supplements.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Collected specimens from patients for laboratory testing purposes.
Education
Some College (No Degree) - Nursing Assistance
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Feeding Assistance
- Activities of Daily Living ADL Support
- Output Monitoring and Reporting
- Nutrition and Diet
- Observation Documentation
- Vital Signs Collection
- Emotional and Social Support
- Mobility Assistance
- Linen Replacements
- Caregiver Relations
- Bedsore Prevention
- Electronic Recordkeeping
- Assessment of Vital Signs
- Terminally Ill Patient Care
- Policies and Guidelines
- Heavy Lifting
- Catheter Care
- Time Management
- HIPAA Compliance
- CNA Certification
- Multitasking and Prioritization
- Empathy and Compassionate Care
- Universal Precautions
- Intercultural Competence
- Injury Prevention
- Room Cleaning and Restocking
- Infection Prevention and Control
- Calm Under Stress
- Quality Assurance
- Medical Terminology
- First Aid Certification
- Attention to Detail
- Verbal and Written Communication
- CPR Certification
- Family Education
- Oral Hygiene
- Willingness to Learn
- Patient Care Quality
- Patient Positioning
Timeline
Registered Behavior Technician
Hopebridge Autism Therapy Center
06.2023 - Current
Hospice Aide
Reid Health Services
11.2020 - 04.2023
Certified Nursing Assistant
Friends Fellowship, Chester Blvd
Some College (No Degree) - Nursing Assistance
Ivy Tech Community College of Indiana