Courtney Ray
Summary
Knowledgeable and organized Executive Assistance with background in streamlining workflows to increase operational efficiency. Utilizes effective communication and problem-solving skills to navigate challenges and ensure project and company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Manager - Contract
On Location
08.2023 - Current
- Aer Lingus Classic Football Games (2023,2024)
- Maintained positive client relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
- 2024 Masters
- Established team priorities, maintained schedules, booked flights, hotels and rental cars for onsite staff.
- Provided onsite support for program managers.
- 2024 Super Bowl
- Coordinated wayfinding signage for hospitality parties.
- Assisted with accommodations changes, flight reports and expense reports.
Professional Organizer
Oak City Organizing
04.2022 - Current
- Established lasting relationships with clients, providing ongoing support and advice to maintain organized spaces longterm.
- Simplified daily routines for families by creating user-friendly home organization systems that promoted orderliness.
- Conducted thorough assessments of client needs and preferences prior to initiating organizing projects for optimal results.
Executive Assistant
Chickasaw Nation Division of Youth Services
05.2018 - 06.2021
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Filed paperwork and organized computer-based information.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Served as a liaison between departments to facilitate effective communication throughout the company.
Administrative Assistant to the Director
Chickasaw Nation Division of Youth Services
05.2017 - 05.2018
- Monitored supervisor's work calendar and scheduled appointments, meetings, and travel.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Supported the successful execution of projects by tracking progress, maintaining clear documentation, and reporting updates to the director.
Youth Leadership Coordinator
Chickasaw Nation Division of Youth Services
03.2014 - 05.2017
- Established a positive work environment by fostering open communication, collaboration, and continuous improvement.
- Mentored junior staff members in developing their leadership skills, contributing to overall team success.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
Education
May 2008 - May 2012 - Education
East Central University
Ada, OKSkills
- Project Scheduling
- Team Supervision
- Status Reporting
- Documentation Management
- Budget Management
- Meeting facilitation
- Customer Service
- Problem-Solving
Certification
- [Certified Professional Organizer] [IAP Career College] [2022 April]
Timeline
Program Manager - Contract
On Location
08.2023 - Current
Professional Organizer
Oak City Organizing
04.2022 - Current
Executive Assistant
Chickasaw Nation Division of Youth Services
05.2018 - 06.2021
Administrative Assistant to the Director
Chickasaw Nation Division of Youth Services
05.2017 - 05.2018
Youth Leadership Coordinator
Chickasaw Nation Division of Youth Services
03.2014 - 05.2017
May 2008 - May 2012 - Education
East Central University
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